Jump to content

Hot end for ultimaker 2 (ultimaker wont respond to my emails, AGAIN!)


evostatic

Recommended Posts

Posted · Hot end for ultimaker 2 (ultimaker wont respond to my emails, AGAIN!)

so i want to buy a new hot end for my ultimaker 2 because mine which i stupidly decided to print woodfill on is clogged and nothing is coming out of it no matter what i do. it took me 2 months for ultimaker to send me a quote for a new hot end. i replied asking if i could pay via PAYPAL but i still havent heard back from them. so does anyone know of any hotends that are compatible with my printer? i dont want to give money to a company that doesnt have time to respond to a dissatisfied customer's email.

im honestly thinking of tossing my UM2 off a bridge and getting a makerbot because i know anyone's customer service is better than the service i am getting now.

 

  • Link to post
    Share on other sites

    Posted · Hot end for ultimaker 2 (ultimaker wont respond to my emails, AGAIN!)

    This is in flux (this is changing).

    This item was incorrectly priced around 95 euros but that includes a bunch of other parts like the heater I think. So there is now a newer price around 45 euros and this should be listed on the server as a purchasable item. Soon. Here:

    https://www.ultimaker.com/t/spare-parts

    But it's not there yet.

    I recommend you fix it. I've had some very nasty clogs but almost everything burns at a lower temperature than brass melts. So take the nozzle completely off your printer (you have to anyway if you buy a new one) and put the whole thing in a gas flame for about 20 seconds at a time (don't want to melt it) until everything is burned to ash. Then soak it in acetone for an hour and then clean with the atomic method.

    Did you try the atomic method by the way?

    http://umforum.ultimaker.com/index.php?/topic/4118-blocked-nozzle/?p=33691

    Meanwhile I'll PM someone who might be able to sell you the nozzle directly.

     

  • Link to post
    Share on other sites

    Posted · Hot end for ultimaker 2 (ultimaker wont respond to my emails, AGAIN!)

    This is in flux (this is changing).

    This item was incorrectly priced around 95 euros but that includes a bunch of other parts like the heater I think. So there is now a newer price around 45 euros and this should be listed on the server as a purchasable item. Soon. Here:

    https://www.ultimaker.com/t/spare-parts

    But it's not there yet.

    I recommend you fix it. I've had some very nasty clogs but almost everything burns at a lower temperature than brass melts. So take the nozzle completely off your printer (you have to anyway if you buy a new one) and put the whole thing in a gas flame for about 20 seconds at a time (don't want to melt it) until everything is burned to ash. Then soak it in acetone for an hour and then clean with the atomic method.

    Did you try the atomic method by the way?

    http://umforum.ultimaker.com/index.php?/topic/4118-blocked-nozzle/?p=33691

    Meanwhile I'll PM someone who might be able to sell you the nozzle directly.

     

    how do i take it off?

     

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Introducing the UltiMaker Factor 4
        We are happy to announce the next evolution in the UltiMaker 3D printer lineup: the UltiMaker Factor 4 industrial-grade 3D printer, designed to take manufacturing to new levels of efficiency and reliability. Factor 4 is an end-to-end 3D printing solution for light industrial applications
          • Like
        • 2 replies
      • UltiMaker Cura 5.7 stable released
        Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more. 
         
          • Like
        • 26 replies
    ×
    ×
    • Create New...