Thanks for answering me.
It doesnt move at all, I followed what you said and still doesnt move and doesnt make any sound...its totally dead
last week ultimaker sent me a new z motor and didnt work.
after that im still waiting for an answer from the support
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gr5 2,224
So does the Z axis not move at all? If you choose "lower platform" in the menu or "raise platform" does it move? Does it make any sound? If so, it could be the limit switch is stuck - this is common.
The limit switch is underneath the platform - lift the bed up firmly on towards the back (with power off). Look underneath the bed and there should be a long skinny screw sticking down. Look where that goes - it goes into a hole in the boom of the UM. Push on the switch there and make sure it goes down and up and clicks each time.
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