I don't understand. PrintedSolid IS located in DE (or NJ, I believe they shipped my order from NJ). The filament that was recommended was Colorfabb for which PrintedSolid is a US distributor of Colorfabb....
From their home page -
PrintedSolid is a 3D Printing company based out of Newark, Delaware
and
http://www.printedsolid.com/colorfabb-3d-printing-filament-now-available-in-the-usa/
No problems when I ordered from them, shipping was quick.
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solid-print-3d 30
I don't know that selecting filament would be considered "troubleshooting"
check out this topic
http://umforum.ultimaker.com/index.php?/topic/7964-usa-pla-filament-sellers-you-like/
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