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Ultimaker 2 - Broken X or Y axis message

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I never heard of this error. The only way it can know something is wrong with an axis I suppose is if the limit switch is triggered.

Was it printing on the edge of the print area when you got the error? If not I would look at the wiring carefully of the X and Y limit switches. There are two covers over the servo motors in the rear left and rear right corners. They come off by removing only 2 screws each. Sometimes the limit switch wires are pinched and shorted out under those covers. Sometimes the wires are loose and tangle in with the moving parts at the top. Do an inspection.

 

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