Hey Bill... yeah Anita isn't with the company anymore... I found that out the hardway.
Sounds like a COM port conflct to me....
Kreativ is right....
Pull the Arduino.
Connect to USB (make sure you are not connecting to a USB hub but the port on the computer, sometimes HUBs are under powered)
Use the Build me Marlin from Daid and use the executable tool. www.daid.eu/~daid/marlin_build/ to debug the connection issue... so you're not messing with the Arduino tools.
Try each COM port individually. Starting with COM3, COM4, COM5.
Sometimes windows will decide to allocate the Arduino a new COM port... for what reason I have no idea.
Once you can connect re-attach the UM board and check to see if it is still connecting. (re-upload the firmware again... it's the easiest test)
Proceed to a printrun test (simple, bullet proof software controller)
Good luck man...
Chuck