Jump to content
Ultimaker Community of 3D Printing Experts

Cura file flagged by Webroot?

Recommended Posts

Very strange . I just installed Cura_15.06.03 on my PC and Webroot (antivirus suite) flagged a specific file as a threat.

Malware Group: W32.Mogoogwi.Gen

File: cura_15.06.03\pyqt5.qtcore.pyd

I downloaded the file directly from Ultimakers site so i'm confident its safe. What makes me curious is Webroot is in most cases very good against false positives . So I wonder what could have tripped the flag.

Has anyone else run in to this situation with Cura of any version?

Share this post

Link to post
Share on other sites

Reply from Webroot.


Thank you for submitting your report. We have examined the logs from your system and found that the detected items were the result of a false positive, and are not a threat. We have updated our security definitions to address this.

You may un-quarantine and restore the file that was quarantined by the Webroot SecureAnywhere software if you have not already done so. To restore the file:

1. Open on the cog icon next to PC Security.

2. Click the Quarantine tab.

3. Click the check box next to the filename, then click Restore.

Now that this change is in effect, we request that you run another scan of your computer (click "Scan My Computer" on the main overview window). If the same detection occurs, please let us know immediately.

Thank you,

Webroot Advanced Malware Removal Team "

I'm not sure if the updates definitions for everyone but Cura works now.

  • Like 1

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Our picks

    • How to 3D print with reinforced engineering materials
      Ultimaker is hosting a webinar where we explain how you can achieve and maintain a high print success rate using these new reinforced engineering materials. Learn from Ultimaker's Product Manager of Materials and top chemical engineer Bart van As how you can take your 3D printing to that next level.
      • 0 replies
    • "Back To The Future" using Generative Design & Investment Casting
      Designing for light-weight parts is becoming more important, and I’m a firm believer in the need to produce lighter weight, less over-engineered parts for the future. This is for sustainability reasons because we need to be using less raw materials and, in things like transportation, it impacts the energy usage of the product during it’s service life.
        • Like
      • 12 replies

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!