Jump to content
Ultimaker Community of 3D Printing Experts

Y-axis not moving by hand(power turn off)

Recommended Posts

Hi there,

i have a problem, that Ultimaker head has been not moving Y axis.(power turn on and turn off too)

head has been moving X axis good by hand.

my Ultimaker was printed very good , but this problem is happened suddenly.

two stepmotor(x,y) functions is good. but i think, pole of Y axis did not turning, by hand too(power turn off) .

i habe uploaded two video.


I would like to solve really this problem .

I await your good help.




Share this post

Link to post
Share on other sites

I hope you can understand all this...

Un-clip the x/y rails out of the black Belt/rod holders and remove the head assembly.

Make sure the rods slide easy in the bearings in the head.

I'm guessing the Bushes in the main guides have gunk in them and needs cleaning out. For this you will need to slide the black holders and find which one is jammed. Undo the pulleys on that axis, Put some sewing machine oil on that rod and try to pull it out. It may be really hard to slide the holder off but you need to get it off.

After you get it off you need to clean all axis with a cloth wet with sewing machine oil till all the black gunk is gone.

Also clean inside the bush that was jammed. Run the rod in and out and keep cleaning.

Put back together and move head around and give another wipe.

You need to lube the axis with sewing machine oil on a regular basis.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Our picks

    • How to 3D print with reinforced engineering materials
      Ultimaker is hosting a webinar where we explain how you can achieve and maintain a high print success rate using these new reinforced engineering materials. Learn from Ultimaker's Product Manager of Materials and top chemical engineer Bart van As how you can take your 3D printing to that next level.
      • 0 replies
    • "Back To The Future" using Generative Design & Investment Casting
      Designing for light-weight parts is becoming more important, and I’m a firm believer in the need to produce lighter weight, less over-engineered parts for the future. This is for sustainability reasons because we need to be using less raw materials and, in things like transportation, it impacts the energy usage of the product during it’s service life.
        • Like
      • 12 replies

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!