Starts printing above the table!

[Teknikprogrammet 0]

I have a problem with my U2Go starting printing about 12 mm above the table. Everything looks okay in Cura when I save the GCode file to the SD card. What could be the problem?

[peggyb 169]

can you do a 'home head' on the machine? if it goes to the right front-left height your machine is ok. Otherwise redo the leveling procedure.

Did you use the right machine in Cura? Does the preview have the small UM2Go bed (not the UM2 bed size)

[gr5 2,072]

Try a few experiments. Try running the leveling procedure again.

Try printing something that came on the SD card from ultimaker to help decide if you did something wrong in cura or if all prints do this.