I forgot to say it works that way on the UM2+ upgrade kit. I dont kown if it is designed same way on the original UM2+.
Easy, remove the feeder external cap (you should remove the 4 external screws, not the two internal ones) and try to push with your fingers the small gear (the one that is mounted on the motor shaft) towards the motor. If you can, it is affected by this problem. In my feeder i can push it easily. Dont forget to pull it back to its original position, or your feeder will not work!
Edited by GuestGood info.
I bought the upgrade kit in case I find a used Ultimaker 2 and upgrade it
:-)
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IRobertI 521
IIRC this has already been corrected with a built-in stand-off on the newest gear.
https://github.com/Ultimaker/Ultimaker2Plus/blob/master/1969-F.STEP
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