CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

[Gnevko 5]

Hi,

I can't start neu CURA version (2.3 release, not betta) at all. It crashes every time by trying to start. :(

Edited October 19, 2016 by Guest

[neotko 1,417]

Maybe you can share a file with the full log file. On my MBP retina with latest macOS Sierra works quite ok.

[Gnevko 5]

Hi, Neotko!

It seams that CURA crashes at the beginning. It doesn't write any log files at all.

Interesting is, that with CURA 2.3 Beta I had no problems.

Edited October 19, 2016 by Guest

[gdavidcf 0]

Hi, Neotko!

It seams that CURA crashes at the beginning. It doesn't write any log files at all.

 

I have the same issue today on 10.11.6.

Cura crashes immediately when attempting to launch the app after install.

I do have the crash log. Is there an appropriate way to share the file if it's useful to anyone?

[neotko 1,417]

Sure here do a dropbox or something link and I'm sure someone on @nallath team will take a look

[nilrog 103]

Try renaming the folder where all the settings are kept ("~/Library/Application Support/cura/" I think it is now, or "~/.cura"). I think the final 2.3 version doesn't like it if you had one of the 2.3 betas installed.

I just installed 2.3 on a Windows 7 laptop and it just disappeared after showing the splash screen and I had one of the 2.3 betas installed. But after I renamed the settings folder and launched 2.3 again so it created a fresh settings folder it started properly.

[Gnevko 5]

Following works for me

Step 1: delete CURA.app from Programms

Step 2. empty Trash (!important!)

Step 3. Restart Mac OS X

Step 4. install CURA 2.3 again

[neotko 1,417]

A bit offtopic, but to fully clean Cura I recommend you use AppCleaner (free app and without ads or stuff)

http://freemacsoft.net/appcleaner/

Just remember to uncheck the dmg or you will have to download it again too

[gdavidcf 0]

Thanks for the help!

I used AppCleaner to remove the previously installed version 2.1.3, emptied the trash, restarted and 2.3 installed fine.

[jip 0]

Same here, it crashes on startup. I've deleted the old one and beta using AppCleaner (lost all my profiles :( and rebooted multiple times.

The strange thing is, it does run directly from the DMG, so it definitely has something to do with files that are still in place.

I can send the crash log to someone if that helps?

[Strathcona_IT 1]

We're having the same sort of issue with v2.3.1 - the application crashes immediately if run.

I've tried using AppCleaner, deleting ~/.cura and ~/Library/Application Support/Cura etc without luck

Interestingly I've found that the program will run if you manually run /Applications/Cura.app/Contents/MacOS/cura from the Terminal. Running it this way outputs a lot of DEBUG and other logs to the terminal - nothing obvious that might explain the problem though.

[neotko 1,417]

We're having the same sort of issue with v2.3.1 - the application crashes immediately if run.

I've tried using AppCleaner, deleting ~/.cura and ~/Library/Application Support/Cura etc without luck

Interestingly I've found that the program will run if you manually run /Applications/Cura.app/Contents/MacOS/cura from the Terminal. Running it this way outputs a lot of DEBUG and other logs to the terminal - nothing obvious that might explain the problem though.

 

Could you post the info from debug? It could help a lot @nallath and the other guys behind Cura to find the source of the problem.

Thanks!

[Strathcona_IT 1]

This is the output from Cura when cura is run directly out of the App contents. Note that there is no /Users/ultimaker folder or user on this computer - this must be hardcoded in the app.

/Applications/Cura.app/Contents/MacOS/cura ; exit;

Adding QT5 plugin path: /Applications/Cura.app/Contents/Resources/plugins

Loaded plugin 3MFReader

Loaded plugin AutoSave

Loaded plugin ChangeLogPlugin

2016-11-28 12:08:53,481 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin ConsoleLogger

2016-11-28 12:08:53,498 - INFO - .../plugins/plugins/CuraEngineBackend/CuraEngineBackend.py (__init__ [40]): Found CuraEngine at: /Applications/Cura.app/Contents/MacOS/CuraEngine

2016-11-28 12:08:53,499 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin CuraEngineBackend

2016-11-28 12:08:53,504 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin CuraProfileReader

2016-11-28 12:08:53,510 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin CuraProfileWriter

2016-11-28 12:08:53,586 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Plugin Doodle3D uses an incompatible API version, ignoring

2016-11-28 12:08:53,591 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin 3MFWriter

2016-11-28 12:08:53,596 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin OBJReader

2016-11-28 12:08:53,601 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin OBJWriter

2016-11-28 12:08:53,607 - WARNING - .../plugins/plugins/FileHandlers/STLReader/STLReader.py ( [5]): Could not find numpy-stl, falling back to slower code.

2016-11-28 12:08:53,609 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin STLReader

2016-11-28 12:08:53,613 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin STLWriter

2016-11-28 12:08:53,620 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin FileLogger

2016-11-28 12:08:53,626 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin GCodeProfileReader

2016-11-28 12:08:53,631 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin GCodeWriter

2016-11-28 12:08:53,638 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin ImageReader

2016-11-28 12:08:53,667 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin LayerView

2016-11-28 12:08:53,673 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin LegacyProfileReader

2016-11-28 12:08:53,679 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin LocalFileOutputDevice

2016-11-28 12:08:53,686 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin MachineSettingsAction

2016-11-28 12:08:53,705 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin PerObjectSettingsTool

2016-11-28 12:08:53,713 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin PostProcessingPlugin

2016-11-28 12:08:53,731 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin RemovableDriveOutputDevice

2016-11-28 12:08:53,753 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin SliceInfoPlugin

2016-11-28 12:08:53,760 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin SolidView

2016-11-28 12:08:53,768 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin CameraTool

2016-11-28 12:08:53,779 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin MirrorTool

2016-11-28 12:08:53,795 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin RotateTool

2016-11-28 12:08:53,807 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin ScaleTool

2016-11-28 12:08:53,814 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin SelectionTool

2016-11-28 12:08:53,823 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin TranslateTool

2016-11-28 12:08:53,837 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin UltimakerMachineActions

2016-11-28 12:08:53,880 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin UM3NetworkPrinting

2016-11-28 12:08:53,898 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin UpdateChecker

2016-11-28 12:08:53,899 - INFO - .../plugins/plugins/UpdateChecker/UpdateChecker.py (run [28]): Checking for new version of cura

2016-11-28 12:08:53,938 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin USBPrinting

2016-11-28 12:08:53,957 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin VersionUpgrade21to22

2016-11-28 12:08:53,964 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin SimpleView

2016-11-28 12:08:53,970 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin WireframeView

2016-11-28 12:08:53,978 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin X3DReader

2016-11-28 12:08:53,995 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin XmlMaterialProfile

2016-11-28 12:08:54,003 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin XRayView

2016-11-28 12:08:54,004 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/QtApplication.py (__init__ [39]): Command line arguments: {'debug-mode': False, 'disable-textures': False, 'external-backend': False, 'file': []}

2016-11-28 12:08:54,030 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/VersionUpgradeManager.py (upgrade [98]): Looking for old configuration files to upgrade.

2016-11-28 12:09:00,118 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_logSocketState [165]): Socket state changed to Listening

2016-11-28 12:09:00,128 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (startEngine [55]): Started engine process: /Applications/Cura.app/Contents/MacOS/CuraEngine

2016-11-28 12:09:00,128 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] Calling engine with: ['/Applications/Cura.app/Contents/MacOS/CuraEngine', 'connect', '127.0.0.1:49674', '-j', '/Applications/Cura.app/Contents/MacOS/resources/definitions/fdmprinter.def.json', '']

2016-11-28 12:09:00,129 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend]

2016-11-28 12:09:00,130 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] Cura_SteamEngine version DEV

2016-11-28 12:09:00,131 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] Copyright © 2014 David Braam

2016-11-28 12:09:00,136 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend]

2016-11-28 12:09:00,136 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] This program is free software: you can redistribute it and/or modify

2016-11-28 12:09:00,136 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] it under the terms of the GNU Affero General Public License as published by

2016-11-28 12:09:00,137 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] the Free Software Foundation, either version 3 of the License, or

2016-11-28 12:09:00,137 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] (at your option) any later version.

2016-11-28 12:09:00,139 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend]

2016-11-28 12:09:00,139 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] This program is distributed in the hope that it will be useful,

2016-11-28 12:09:00,139 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] but WITHOUT ANY WARRANTY; without even the implied warranty of

2016-11-28 12:09:00,140 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the

2016-11-28 12:09:00,140 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_logSocketState [165]): Socket state changed to Connected

2016-11-28 12:09:00,140 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] GNU Affero General Public License for more details.

2016-11-28 12:09:00,140 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_onSocketStateChanged [155]): Backend connected on port 49674

2016-11-28 12:09:00,141 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend]

2016-11-28 12:09:00,146 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] You should have received a copy of the GNU Affero General Public License

2016-11-28 12:09:00,148 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] along with this program. If not, see .

2016-11-28 12:09:00,256 - DEBUG - .../plugins/plugins/MachineSettingsAction/MachineSettingsAction.py (_onContainerAdded [40]): Not attaching MachineSettingsAction to ultimaker3; Multi-extrusion printers are not supported

2016-11-28 12:09:00,509 - DEBUG - .../plugins/plugins/MachineSettingsAction/MachineSettingsAction.py (_onContainerAdded [40]): Not attaching MachineSettingsAction to ultimaker_original_dual; Multi-extrusion printers are not supported

2016-11-28 12:09:00,936 - DEBUG - .../plugins/plugins/MachineSettingsAction/MachineSettingsAction.py (_onContainerAdded [40]): Not attaching MachineSettingsAction to ultimaker3_extended; Multi-extrusion printers are not supported

2016-11-28 12:09:01,688 - DEBUG - .../plugins/plugins/MachineSettingsAction/MachineSettingsAction.py (_onContainerAdded [40]): Not attaching MachineSettingsAction to ultimaker2_extended_plus; Machines that use variants are not supported

2016-11-28 12:09:02,278 - DEBUG - .../plugins/plugins/MachineSettingsAction/MachineSettingsAction.py (_onContainerAdded [40]): Not attaching MachineSettingsAction to ultimaker2_plus; Machines that use variants are not supported

2016-11-28 12:09:08,761 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Settings/ContainerStack.py (deserialize [235]): While deserializing, we got the following container string: ultimaker3_extended_extruder_left #2_current_settings,empty_quality_changes,um3_aa0.4_PLA_Normal_Quality,ultimaker_pla_silver-metallic_ultimaker3_AA_0.4,ultimaker3_aa04,ultimaker3_extended_extruder_left,

2016-11-28 12:09:08,764 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Settings/ContainerStack.py (deserialize [235]): While deserializing, we got the following container string: ultimaker3_extended_extruder_right #2_current_settings,empty_quality_changes,um3_aa0.4_PLA_Normal_Quality,ultimaker_pla_white_ultimaker3_AA_0.4,ultimaker3_aa04,ultimaker3_extended_extruder_right,

2016-11-28 12:09:08,766 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Settings/ContainerStack.py (deserialize [235]): While deserializing, we got the following container string: Ultimaker 3 Extended_current_settings,empty_quality_changes,um3_global_Normal_Quality,empty_material,empty_variant,ultimaker3_extended,

2016-11-28 12:09:08,771 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Controller.py (setActiveView [80]): Setting active view to SolidView

2016-11-28 12:09:08,776 - WARNING - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/cura/Settings/ExtruderManager.py (getMachineExtruders [304]): Tried to get the extruder trains for machine Ultimaker 3 Extended, which doesn't exist.

2016-11-28 12:09:08,776 - WARNING - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/cura/Settings/ExtruderManager.py (getMachineExtruders [304]): Tried to get the extruder trains for machine Ultimaker 3 Extended, which doesn't exist.

2016-11-28 12:09:11,080 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/Bindings/Theme.py (load [118]): Loading theme file: /Applications/Cura.app/Contents/MacOS/resources/themes/cura/theme.json

2016-11-28 12:09:11,250 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/Bindings/Theme.py (load [118]): Loaded theme /Applications/Cura.app/Contents/MacOS/resources/themes/cura

QObject::connect: Parentheses expected, signal MainWindow::

QObject::connect: Parentheses expected, signal MainWindow::

QObject::connect: Parentheses expected, signal MainWindow::

qml: TableViewSelection: index out of range

qml: TableViewSelection: index out of range

2016-11-28 12:09:12,742 - DEBUG - .../plugins/plugins/UM3NetworkPrinting/DiscoverUM3Action.py (_createAdditionalComponentsView [133]): Creating additional ui components for UM3.

2016-11-28 12:09:12,841 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Mesh/MeshData.py (approximateConvexHull [305]): approximateConvexHull(target_count=1024) Calculating 3D convex hull took 0.046231985092163086 seconds. 121 input vertices. 121 output vertices.

2016-11-28 12:09:13,246 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/GL/QtOpenGL.py (__init__ [19]): Initialized OpenGL subsystems.

2016-11-28 12:09:13,246 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/GL/QtOpenGL.py (__init__ [19]): OpenGL Version: 2.1 ATI-1.42.15

2016-11-28 12:09:13,246 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/GL/QtOpenGL.py (__init__ [19]): OpenGL Vendor: ATI Technologies Inc.

2016-11-28 12:09:13,246 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/GL/QtOpenGL.py (__init__ [19]): OpenGL Renderer: AMD Radeon HD 6750M OpenGL Engine

2016-11-28 12:09:23,804 - DEBUG - .../plugins/plugins/AutoSave/AutoSave.py (_onTimeout [46]): Autosaving preferences, instances and profiles

And when the application is quit you get this:

2016-11-28 12:28:51,442 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/QtApplication.py (windowClosed [197]): Shutting down cura

2016-11-28 12:28:53,355 - DEBUG - .../plugins/plugins/CuraEngineBackend/CuraEngineBackend.py (_terminate [186]): Attempting to kill the engine process

2016-11-28 12:28:53,356 - DEBUG - .../plugins/plugins/CuraEngineBackend/CuraEngineBackend.py (_terminate [186]): Killing engine process

2016-11-28 12:28:53,356 - DEBUG - .../plugins/plugins/CuraEngineBackend/CuraEngineBackend.py (_terminate [186]): Engine process is killed. Received return code -15

logout

Saving session...

...copying shared history...

...saving history...truncating history files...

...completed.

[Strathcona_IT 1]

This is the contents of the Apple crash report:

Process:               Cura [2064]

Path:                  /Applications/Cura.app/Contents/MacOS/Cura

Identifier:            org.pythonmac.unspecified.Cura

Version:               ???

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Cura [2064]

User ID:               501

Date/Time:             2016-11-28 12:33:38.799 +1100

OS Version:            Mac OS X 10.11.6 (15G1108)

Report Version:        11

Anonymous UUID:        26875764-30EB-902F-20F3-91C9FB73E04F

Time Awake Since Boot: 14000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Application Specific Information:

abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   libsystem_kernel.dylib         0x00007fff8b215f06 __pthread_kill + 10

1   libsystem_pthread.dylib       0x00007fff8d3374ec pthread_kill + 90

2   libsystem_c.dylib             0x00007fff8ce006df abort + 129

3   Cura                           0x0000000105ef74be Py_FatalError + 462

4   Cura                           0x0000000105dff22e main + 3294

5   Cura                           0x0000000105dfe544 start + 52

Thread 0 crashed with X86 Thread State (64-bit):

 rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff59e02638  rdx: 0x0000000000000000

 rdi: 0x000000000000160b  rsi: 0x0000000000000006  rbp: 0x00007fff59e02660  rsp: 0x00007fff59e02638

  r8: 0x00000000fffffffc   r9: 0x00007fcec8f29970  r10: 0x0000000008000000  r11: 0x0000000000000206

 r12: 0x00007fff7a1d1bd0  r13: 0x0000000106050878  r14: 0x00007fff7a2e2000  r15: 0x0000000000000002

 rip: 0x00007fff8b215f06  rfl: 0x0000000000000206  cr2: 0x00007fff7a1cf008

 

Logical CPU:     0

Error Code:      0x02000148

Trap Number:     133

Binary Images:

      0x105dfd000 -        0x105fcefff +Cura (???) /Applications/Cura.app/Contents/MacOS/Cura

      0x1062cc000 -        0x1062cfff7 +zlib.cpython-35-darwin.so (???) /Applications/Cura.app/Contents/MacOS/lib/python3.5/zlib.cpython-35-darwin.so

   0x7fff612c9000 -     0x7fff61300a47  dyld (360.22) /usr/lib/dyld

   0x7fff892f6000 -     0x7fff892f9ffb  libdyld.dylib (360.22) <25D28225-99AE-3A04-B98C-ACFF47D6D9B0> /usr/lib/system/libdyld.dylib

   0x7fff89bce000 -     0x7fff89bceff7  libkeymgr.dylib (28) <8371CE54-5FDD-3CE9-B3DF-E98C761B6FE0> /usr/lib/system/libkeymgr.dylib

   0x7fff8a3d9000 -     0x7fff8a744657  libobjc.A.dylib (680) /usr/lib/libobjc.A.dylib

   0x7fff8a8f4000 -     0x7fff8ad6aff7  com.apple.CoreFoundation (6.9 - 1259) <51D1F34F-9FEC-3EF2-8382-2D13D75F845A> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

   0x7fff8b1ff000 -     0x7fff8b21dff7  libsystem_kernel.dylib (3248.60.11) /usr/lib/system/libsystem_kernel.dylib

   0x7fff8b371000 -     0x7fff8b382ff7  libsystem_trace.dylib (201.10.3) /usr/lib/system/libsystem_trace.dylib

   0x7fff8b3d8000 -     0x7fff8b3ddff7  libmacho.dylib (875.1) <318264FA-58F1-39D8-8285-1F6254EE410E> /usr/lib/system/libmacho.dylib

   0x7fff8b7bb000 -     0x7fff8b7ccff7  libz.1.dylib (61.20.1) /usr/lib/libz.1.dylib

   0x7fff8bbb7000 -     0x7fff8bbb8fff  libsystem_secinit.dylib (20) <32B1A8C6-DC84-3F4F-B8CE-9A52B47C3E6B> /usr/lib/system/libsystem_secinit.dylib

   0x7fff8c7ec000 -     0x7fff8c832ff7  libauto.dylib (186) <999E610F-41FC-32A3-ADCA-5EC049B65DFB> /usr/lib/libauto.dylib

   0x7fff8cc5b000 -     0x7fff8cc5ffff  libcache.dylib (75) <9548AAE9-2AB7-3525-9ECE-A2A7C4688447> /usr/lib/system/libcache.dylib

   0x7fff8cc60000 -     0x7fff8cc63fff  libsystem_sandbox.dylib (460.60.2) <2A68B39C-B786-3A05-87A2-56E688469FB8> /usr/lib/system/libsystem_sandbox.dylib

   0x7fff8cda2000 -     0x7fff8ce2ffef  libsystem_c.dylib (1082.60.1) <28733D22-553E-3CBC-8D2C-EDCEB46E46AF> /usr/lib/system/libsystem_c.dylib

   0x7fff8d1ba000 -     0x7fff8d1d6ff7  libsystem_malloc.dylib (67.40.1) <5748E8B2-F81C-34C6-8B13-456213127678> /usr/lib/system/libsystem_malloc.dylib

   0x7fff8d2be000 -     0x7fff8d2c9ff7  libcommonCrypto.dylib (60075.50.1) <93732261-34B4-3914-B7A2-90A81A182DBA> /usr/lib/system/libcommonCrypto.dylib

   0x7fff8d2fb000 -     0x7fff8d303fff  libsystem_networkextension.dylib (385.40.36) <66095DC7-6539-38F2-95EE-458F15F6D014> /usr/lib/system/libsystem_networkextension.dylib

   0x7fff8d331000 -     0x7fff8d33aff7  libsystem_pthread.dylib (138.10.4) <3DD1EF4C-1D1B-3ABF-8CC6-B3B1CEEE9559> /usr/lib/system/libsystem_pthread.dylib

   0x7fff8d6b3000 -     0x7fff8d6b5ff7  libsystem_configuration.dylib (802.40.13) <3DEB7DF9-6804-37E1-BC83-0166882FF0FF> /usr/lib/system/libsystem_configuration.dylib

   0x7fff8d802000 -     0x7fff8d803ffb  libremovefile.dylib (41) <552EF39E-14D7-363E-9059-4565AC2F894E> /usr/lib/system/libremovefile.dylib

   0x7fff8e40f000 -     0x7fff8e43effb  libsystem_m.dylib (3105) <08E1A4B2-6448-3DFE-A58C-ACC7335BE7E4> /usr/lib/system/libsystem_m.dylib

   0x7fff8e7b6000 -     0x7fff8e7beffb  libsystem_dnssd.dylib (625.60.4) <80189998-32B0-316C-B5C5-53857486713D> /usr/lib/system/libsystem_dnssd.dylib

   0x7fff8e81a000 -     0x7fff8e822fef  libsystem_platform.dylib (74.40.2) <29A905EF-6777-3C33-82B0-6C3A88C4BA15> /usr/lib/system/libsystem_platform.dylib

   0x7fff8e9cd000 -     0x7fff8e9cfff7  libquarantine.dylib (80) <0F4169F0-0C84-3A25-B3AE-E47B3586D908> /usr/lib/system/libquarantine.dylib

   0x7fff8ea45000 -     0x7fff8ea4dfff  libcopyfile.dylib (127) /usr/lib/system/libcopyfile.dylib

   0x7fff8f898000 -     0x7fff8f899fff  libDiagnosticMessagesClient.dylib (100) <4243B6B4-21E9-355B-9C5A-95A216233B96> /usr/lib/libDiagnosticMessagesClient.dylib

   0x7fff8f949000 -     0x7fff8f952ff3  libsystem_notify.dylib (150.40.1) /usr/lib/system/libsystem_notify.dylib

   0x7fff8faa2000 -     0x7fff8fab9ff7  libsystem_asl.dylib (323.50.1) <41F8E11F-1BD0-3F1D-BA3A-AA1577ED98A9> /usr/lib/system/libsystem_asl.dylib

   0x7fff8ff5d000 -     0x7fff8ff5effb  libSystem.B.dylib (1226.10.1) <012548CD-614D-3AF0-B3B1-676F427D2CD6> /usr/lib/libSystem.B.dylib

   0x7fff90b77000 -     0x7fff90b78fff  libsystem_blocks.dylib (65) <1244D9D5-F6AA-35BB-B307-86851C24B8E5> /usr/lib/system/libsystem_blocks.dylib

   0x7fff921cb000 -     0x7fff921f4fff  libsystem_info.dylib (477.50.4) /usr/lib/system/libsystem_info.dylib

   0x7fff92c41000 -     0x7fff92c6efff  libdispatch.dylib (501.40.12) /usr/lib/system/libdispatch.dylib

   0x7fff963ec000 -     0x7fff963eefff  libsystem_coreservices.dylib (19.2) <1B3F5AFC-FFCD-3ECB-8B9A-5538366FB20D> /usr/lib/system/libsystem_coreservices.dylib

   0x7fff9689e000 -     0x7fff96aabfff  libicucore.A.dylib (551.51.4) <3899B146-3840-3D4A-8C4A-FE391D5D25C7> /usr/lib/libicucore.A.dylib

   0x7fff9a29b000 -     0x7fff9a301ff7  libsystem_network.dylib (583.50.1) /usr/lib/system/libsystem_network.dylib

   0x7fff9accd000 -     0x7fff9acd4ff7  libcompiler_rt.dylib (62) /usr/lib/system/libcompiler_rt.dylib

   0x7fff9ae05000 -     0x7fff9ae2fff7  libc++abi.dylib (307.2) <922EFB36-0E9E-315B-8270-E81AC43472C0> /usr/lib/libc++abi.dylib

   0x7fff9ae5e000 -     0x7fff9ae63ff3  libunwind.dylib (35.3) /usr/lib/system/libunwind.dylib

   0x7fff9b54f000 -     0x7fff9b54fff7  libunc.dylib (29) /usr/lib/system/libunc.dylib

   0x7fff9b591000 -     0x7fff9b5a8ff7  libsystem_coretls.dylib (83.40.5) /usr/lib/system/libsystem_coretls.dylib

   0x7fff9c6c2000 -     0x7fff9c739feb  libcorecrypto.dylib (335.50.1) /usr/lib/system/libcorecrypto.dylib

   0x7fff9c7f5000 -     0x7fff9c7f5ff7  liblaunch.dylib (765.50.8) <834ED605-5114-3641-AA4D-ECF31B801C50> /usr/lib/system/liblaunch.dylib

   0x7fff9d885000 -     0x7fff9d8d8ff7  libc++.1.dylib (120.1) <8FC3D139-8055-3498-9AC5-6467CB7F4D14> /usr/lib/libc++.1.dylib

   0x7fff9e60a000 -     0x7fff9e633ff7  libxpc.dylib (765.50.8) <54D1328E-054E-3DAA-89E2-375722F9D18F> /usr/lib/system/libxpc.dylib

External Modification Summary:

 Calls made by other processes targeting this process:

   task_for_pid: 0

   thread_create: 0

   thread_set_state: 0

 Calls made by this process:

   task_for_pid: 0

   thread_create: 0

   thread_set_state: 0

 Calls made by all processes on this machine:

   task_for_pid: 5490

   thread_create: 0

   thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=107.6M resident=0K(0%) swapped_out_or_unallocated=107.6M(100%)

Writable regions: Total=49.0M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=49.0M(100%)

                               VIRTUAL   REGION

REGION TYPE                        SIZE    COUNT (non-coalesced)

===========                     =======  =======

Activity Tracing                  2048K        2

Kernel Alloc Once                    4K        2

MALLOC                            36.3M       10

MALLOC guard page                   16K        4

MALLOC_LARGE (reserved)            384K        3         reserved VM address space (unallocated)

Process Corpse Info               2048K        2

STACK GUARD                       56.0M        2

Stack                             8192K        2

VM_ALLOCATE                          4K        2

__DATA                            3400K       48

__LINKEDIT                        91.6M        5

__TEXT                            15.9M       47

__UNICODE                          552K        2

shared memory                        8K        3

===========                     =======  =======

TOTAL                            216.1M      120

TOTAL, minus reserved VM space   215.8M      120

Model: iMac12,1, BootROM IM121.0047.B23, 4 processors, Intel Core i5, 2.5 GHz, 32 GB, SMC 1.71f25

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4D41432D3136303020202020202020202020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4D41432D3136303020202020202020202020

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4D41432D3136303020202020202020202020

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4D41432D3136303020202020202020202020

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P

Bluetooth: Version 4.4.6f1 17910, 3 services, 27 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: ST3500418AS, 500.11 GB

Serial ATA Device: OPTIARC DVD RW AD-5690H

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: USB 2.0 Hub [MTT]

USB Device: Mass Storage

USB Device: IR Receiver

USB Device: Card Reader

USB Device: USB 2.0 Bus

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: iMac, Apple Inc., 25.1

[Makairsjop 0]

Had the exact same problem on my iMac, installing Cura 2.3.1.

After I pasted it in the applications folder it crashes.

I solved it by making a new map in applications and pasted the Cura file there!

That works fine...

Still don't know why the normal routine doesn't work, but that's for the pro's to find out

Have a nice Day! gr Bas

[Strathcona_IT 1]

Well this is bizarre - following on from Makairsjop's post I renamed the Cura.app file in Applications and ran it from the Applications folder (rather than the taskbar menu) and this time it worked. Renamed it back and it still works... Deleted and reinstall and it still works!... No idea why this would be any different to only deleting and reinstalling, but something obviously has happened to fix the crash.