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CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

Gnevko

By Gnevko
in UltiMaker Cura

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Gnevko

Gnevko 5

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Posted (edited) · CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

Hi,

I can't start neu CURA version (2.3 release, not betta) at all. It crashes every time by trying to start. :(

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    Gnevko

    Gnevko 5

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    Posted (edited) · CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

    Hi, Neotko!

    It seams that CURA crashes at the beginning. It doesn't write any log files at all.

    Interesting is, that with CURA 2.3 Beta I had no problems.

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    gdavidcf

    gdavidcf 0

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    Posted · CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

    Hi, Neotko!

    It seams that CURA crashes at the beginning. It doesn't write any log files at all.

     

    I have the same issue today on 10.11.6.

    Cura crashes immediately when attempting to launch the app after install.

    I do have the crash log. Is there an appropriate way to share the file if it's useful to anyone?

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    nilrog

    nilrog 103

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    Posted · CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

    Try renaming the folder where all the settings are kept ("~/Library/Application Support/cura/" I think it is now, or "~/.cura"). I think the final 2.3 version doesn't like it if you had one of the 2.3 betas installed.

    I just installed 2.3 on a Windows 7 laptop and it just disappeared after showing the splash screen and I had one of the 2.3 betas installed. But after I renamed the settings folder and launched 2.3 again so it created a fresh settings folder it started properly.

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    Gnevko

    Gnevko 5

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    Posted · CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

    Following works for me

    Step 1: delete CURA.app from Programms

    Step 2. empty Trash (!important!)

    Step 3. Restart Mac OS X

    Step 4. install CURA 2.3 again

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    neotko

    neotko 1,417

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    Posted · CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

    A bit offtopic, but to fully clean Cura I recommend you use AppCleaner (free app and without ads or stuff)

    http://freemacsoft.net/appcleaner/

    Just remember to uncheck the dmg or you will have to download it again too :D

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    gdavidcf

    gdavidcf 0

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    Posted · CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

    Thanks for the help!

    I used AppCleaner to remove the previously installed version 2.1.3, emptied the trash, restarted and 2.3 installed fine.

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    jip

    jip 0

    Posted
    Posted · CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

    Same here, it crashes on startup. I've deleted the old one and beta using AppCleaner (lost all my profiles :( and rebooted multiple times.

    The strange thing is, it does run directly from the DMG, so it definitely has something to do with files that are still in place.

    I can send the crash log to someone if that helps?

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    Strathcona_IT

    Strathcona_IT 1

    Posted
    Posted · CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

    We're having the same sort of issue with v2.3.1 - the application crashes immediately if run.

    I've tried using AppCleaner, deleting ~/.cura and ~/Library/Application Support/Cura etc without luck

    Interestingly I've found that the program will run if you manually run /Applications/Cura.app/Contents/MacOS/cura from the Terminal. Running it this way outputs a lot of DEBUG and other logs to the terminal - nothing obvious that might explain the problem though.

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    neotko

    neotko 1,417

    Posted
    Posted · CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

    We're having the same sort of issue with v2.3.1 - the application crashes immediately if run.

    I've tried using AppCleaner, deleting ~/.cura and ~/Library/Application Support/Cura etc without luck

    Interestingly I've found that the program will run if you manually run /Applications/Cura.app/Contents/MacOS/cura from the Terminal. Running it this way outputs a lot of DEBUG and other logs to the terminal - nothing obvious that might explain the problem though.

     

    Could you post the info from debug? It could help a lot @nallath and the other guys behind Cura to find the source of the problem.

    Thanks!

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    Strathcona_IT

    Strathcona_IT 1

    Posted
    Posted · CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

    This is the output from Cura when cura is run directly out of the App contents. Note that there is no /Users/ultimaker folder or user on this computer - this must be hardcoded in the app.

    /Applications/Cura.app/Contents/MacOS/cura ; exit;

    Adding QT5 plugin path: /Applications/Cura.app/Contents/Resources/plugins

    Loaded plugin 3MFReader

    Loaded plugin AutoSave

    Loaded plugin ChangeLogPlugin

    2016-11-28 12:08:53,481 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin ConsoleLogger

    2016-11-28 12:08:53,498 - INFO - .../plugins/plugins/CuraEngineBackend/CuraEngineBackend.py (__init__ [40]): Found CuraEngine at: /Applications/Cura.app/Contents/MacOS/CuraEngine

    2016-11-28 12:08:53,499 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin CuraEngineBackend

    2016-11-28 12:08:53,504 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin CuraProfileReader

    2016-11-28 12:08:53,510 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin CuraProfileWriter

    2016-11-28 12:08:53,586 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Plugin Doodle3D uses an incompatible API version, ignoring

    2016-11-28 12:08:53,591 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin 3MFWriter

    2016-11-28 12:08:53,596 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin OBJReader

    2016-11-28 12:08:53,601 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin OBJWriter

    2016-11-28 12:08:53,607 - WARNING - .../plugins/plugins/FileHandlers/STLReader/STLReader.py ( [5]): Could not find numpy-stl, falling back to slower code.

    2016-11-28 12:08:53,609 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin STLReader

    2016-11-28 12:08:53,613 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin STLWriter

    2016-11-28 12:08:53,620 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin FileLogger

    2016-11-28 12:08:53,626 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin GCodeProfileReader

    2016-11-28 12:08:53,631 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin GCodeWriter

    2016-11-28 12:08:53,638 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin ImageReader

    2016-11-28 12:08:53,667 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin LayerView

    2016-11-28 12:08:53,673 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin LegacyProfileReader

    2016-11-28 12:08:53,679 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin LocalFileOutputDevice

    2016-11-28 12:08:53,686 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin MachineSettingsAction

    2016-11-28 12:08:53,705 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin PerObjectSettingsTool

    2016-11-28 12:08:53,713 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin PostProcessingPlugin

    2016-11-28 12:08:53,731 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin RemovableDriveOutputDevice

    2016-11-28 12:08:53,753 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin SliceInfoPlugin

    2016-11-28 12:08:53,760 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin SolidView

    2016-11-28 12:08:53,768 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin CameraTool

    2016-11-28 12:08:53,779 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin MirrorTool

    2016-11-28 12:08:53,795 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin RotateTool

    2016-11-28 12:08:53,807 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin ScaleTool

    2016-11-28 12:08:53,814 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin SelectionTool

    2016-11-28 12:08:53,823 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin TranslateTool

    2016-11-28 12:08:53,837 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin UltimakerMachineActions

    2016-11-28 12:08:53,880 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin UM3NetworkPrinting

    2016-11-28 12:08:53,898 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin UpdateChecker

    2016-11-28 12:08:53,899 - INFO - .../plugins/plugins/UpdateChecker/UpdateChecker.py (run [28]): Checking for new version of cura

    2016-11-28 12:08:53,938 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin USBPrinting

    2016-11-28 12:08:53,957 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin VersionUpgrade21to22

    2016-11-28 12:08:53,964 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin SimpleView

    2016-11-28 12:08:53,970 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin WireframeView

    2016-11-28 12:08:53,978 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin X3DReader

    2016-11-28 12:08:53,995 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin XmlMaterialProfile

    2016-11-28 12:08:54,003 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/PluginRegistry.py (loadPlugin [63]): Loaded plugin XRayView

    2016-11-28 12:08:54,004 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/QtApplication.py (__init__ [39]): Command line arguments: {'debug-mode': False, 'disable-textures': False, 'external-backend': False, 'file': []}

    2016-11-28 12:08:54,030 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/VersionUpgradeManager.py (upgrade [98]): Looking for old configuration files to upgrade.

    2016-11-28 12:09:00,118 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_logSocketState [165]): Socket state changed to Listening

    2016-11-28 12:09:00,128 - INFO - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (startEngine [55]): Started engine process: /Applications/Cura.app/Contents/MacOS/CuraEngine

    2016-11-28 12:09:00,128 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] Calling engine with: ['/Applications/Cura.app/Contents/MacOS/CuraEngine', 'connect', '127.0.0.1:49674', '-j', '/Applications/Cura.app/Contents/MacOS/resources/definitions/fdmprinter.def.json', '']

    2016-11-28 12:09:00,129 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend]

    2016-11-28 12:09:00,130 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] Cura_SteamEngine version DEV

    2016-11-28 12:09:00,131 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] Copyright © 2014 David Braam

    2016-11-28 12:09:00,136 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend]

    2016-11-28 12:09:00,136 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] This program is free software: you can redistribute it and/or modify

    2016-11-28 12:09:00,136 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] it under the terms of the GNU Affero General Public License as published by

    2016-11-28 12:09:00,137 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] the Free Software Foundation, either version 3 of the License, or

    2016-11-28 12:09:00,137 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] (at your option) any later version.

    2016-11-28 12:09:00,139 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend]

    2016-11-28 12:09:00,139 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] This program is distributed in the hope that it will be useful,

    2016-11-28 12:09:00,139 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] but WITHOUT ANY WARRANTY; without even the implied warranty of

    2016-11-28 12:09:00,140 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the

    2016-11-28 12:09:00,140 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_logSocketState [165]): Socket state changed to Connected

    2016-11-28 12:09:00,140 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] GNU Affero General Public License for more details.

    2016-11-28 12:09:00,140 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_onSocketStateChanged [155]): Backend connected on port 49674

    2016-11-28 12:09:00,141 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend]

    2016-11-28 12:09:00,146 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] You should have received a copy of the GNU Affero General Public License

    2016-11-28 12:09:00,148 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Backend/Backend.py (_backendLog [88]): [backend] along with this program. If not, see .

    2016-11-28 12:09:00,256 - DEBUG - .../plugins/plugins/MachineSettingsAction/MachineSettingsAction.py (_onContainerAdded [40]): Not attaching MachineSettingsAction to ultimaker3; Multi-extrusion printers are not supported

    2016-11-28 12:09:00,509 - DEBUG - .../plugins/plugins/MachineSettingsAction/MachineSettingsAction.py (_onContainerAdded [40]): Not attaching MachineSettingsAction to ultimaker_original_dual; Multi-extrusion printers are not supported

    2016-11-28 12:09:00,936 - DEBUG - .../plugins/plugins/MachineSettingsAction/MachineSettingsAction.py (_onContainerAdded [40]): Not attaching MachineSettingsAction to ultimaker3_extended; Multi-extrusion printers are not supported

    2016-11-28 12:09:01,688 - DEBUG - .../plugins/plugins/MachineSettingsAction/MachineSettingsAction.py (_onContainerAdded [40]): Not attaching MachineSettingsAction to ultimaker2_extended_plus; Machines that use variants are not supported

    2016-11-28 12:09:02,278 - DEBUG - .../plugins/plugins/MachineSettingsAction/MachineSettingsAction.py (_onContainerAdded [40]): Not attaching MachineSettingsAction to ultimaker2_plus; Machines that use variants are not supported

    2016-11-28 12:09:08,761 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Settings/ContainerStack.py (deserialize [235]): While deserializing, we got the following container string: ultimaker3_extended_extruder_left #2_current_settings,empty_quality_changes,um3_aa0.4_PLA_Normal_Quality,ultimaker_pla_silver-metallic_ultimaker3_AA_0.4,ultimaker3_aa04,ultimaker3_extended_extruder_left,

    2016-11-28 12:09:08,764 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Settings/ContainerStack.py (deserialize [235]): While deserializing, we got the following container string: ultimaker3_extended_extruder_right #2_current_settings,empty_quality_changes,um3_aa0.4_PLA_Normal_Quality,ultimaker_pla_white_ultimaker3_AA_0.4,ultimaker3_aa04,ultimaker3_extended_extruder_right,

    2016-11-28 12:09:08,766 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Settings/ContainerStack.py (deserialize [235]): While deserializing, we got the following container string: Ultimaker 3 Extended_current_settings,empty_quality_changes,um3_global_Normal_Quality,empty_material,empty_variant,ultimaker3_extended,

    2016-11-28 12:09:08,771 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Controller.py (setActiveView [80]): Setting active view to SolidView

    2016-11-28 12:09:08,776 - WARNING - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/cura/Settings/ExtruderManager.py (getMachineExtruders [304]): Tried to get the extruder trains for machine Ultimaker 3 Extended, which doesn't exist.

    2016-11-28 12:09:08,776 - WARNING - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/cura/Settings/ExtruderManager.py (getMachineExtruders [304]): Tried to get the extruder trains for machine Ultimaker 3 Extended, which doesn't exist.

    2016-11-28 12:09:11,080 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/Bindings/Theme.py (load [118]): Loading theme file: /Applications/Cura.app/Contents/MacOS/resources/themes/cura/theme.json

    2016-11-28 12:09:11,250 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/Bindings/Theme.py (load [118]): Loaded theme /Applications/Cura.app/Contents/MacOS/resources/themes/cura

    QObject::connect: Parentheses expected, signal MainWindow::

    QObject::connect: Parentheses expected, signal MainWindow::

    QObject::connect: Parentheses expected, signal MainWindow::

    qml: TableViewSelection: index out of range

    qml: TableViewSelection: index out of range

    2016-11-28 12:09:12,742 - DEBUG - .../plugins/plugins/UM3NetworkPrinting/DiscoverUM3Action.py (_createAdditionalComponentsView [133]): Creating additional ui components for UM3.

    2016-11-28 12:09:12,841 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Mesh/MeshData.py (approximateConvexHull [305]): approximateConvexHull(target_count=1024) Calculating 3D convex hull took 0.046231985092163086 seconds. 121 input vertices. 121 output vertices.

    2016-11-28 12:09:13,246 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/GL/QtOpenGL.py (__init__ [19]): Initialized OpenGL subsystems.

    2016-11-28 12:09:13,246 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/GL/QtOpenGL.py (__init__ [19]): OpenGL Version: 2.1 ATI-1.42.15

    2016-11-28 12:09:13,246 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/GL/QtOpenGL.py (__init__ [19]): OpenGL Vendor: ATI Technologies Inc.

    2016-11-28 12:09:13,246 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/GL/QtOpenGL.py (__init__ [19]): OpenGL Renderer: AMD Radeon HD 6750M OpenGL Engine

    2016-11-28 12:09:23,804 - DEBUG - .../plugins/plugins/AutoSave/AutoSave.py (_onTimeout [46]): Autosaving preferences, instances and profiles

    And when the application is quit you get this:

    2016-11-28 12:28:51,442 - DEBUG - /Users/ultimaker/build/2.3/build/inst/lib/python3.5/site-packages/UM/Qt/QtApplication.py (windowClosed [197]): Shutting down cura

    2016-11-28 12:28:53,355 - DEBUG - .../plugins/plugins/CuraEngineBackend/CuraEngineBackend.py (_terminate [186]): Attempting to kill the engine process

    2016-11-28 12:28:53,356 - DEBUG - .../plugins/plugins/CuraEngineBackend/CuraEngineBackend.py (_terminate [186]): Killing engine process

    2016-11-28 12:28:53,356 - DEBUG - .../plugins/plugins/CuraEngineBackend/CuraEngineBackend.py (_terminate [186]): Engine process is killed. Received return code -15

    logout

    Saving session...

    ...copying shared history...

    ...saving history...truncating history files...

    ...completed.

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    Strathcona_IT

    Strathcona_IT 1

    Posted
    Posted · CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

    This is the contents of the Apple crash report:

    Process:               Cura [2064]

    Path:                  /Applications/Cura.app/Contents/MacOS/Cura

    Identifier:            org.pythonmac.unspecified.Cura

    Version:               ???

    Code Type:             X86-64 (Native)

    Parent Process:        ??? [1]

    Responsible:           Cura [2064]

    User ID:               501

    Date/Time:             2016-11-28 12:33:38.799 +1100

    OS Version:            Mac OS X 10.11.6 (15G1108)

    Report Version:        11

    Anonymous UUID:        26875764-30EB-902F-20F3-91C9FB73E04F

    Time Awake Since Boot: 14000 seconds

    System Integrity Protection: enabled

    Crashed Thread:        0  Dispatch queue: com.apple.main-thread

    Exception Type:        EXC_CRASH (SIGABRT)

    Exception Codes:       0x0000000000000000, 0x0000000000000000

    Exception Note:        EXC_CORPSE_NOTIFY

    Application Specific Information:

    abort() called

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   libsystem_kernel.dylib         0x00007fff8b215f06 __pthread_kill + 10

    1   libsystem_pthread.dylib       0x00007fff8d3374ec pthread_kill + 90

    2   libsystem_c.dylib             0x00007fff8ce006df abort + 129

    3   Cura                           0x0000000105ef74be Py_FatalError + 462

    4   Cura                           0x0000000105dff22e main + 3294

    5   Cura                           0x0000000105dfe544 start + 52

    Thread 0 crashed with X86 Thread State (64-bit):

     rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff59e02638  rdx: 0x0000000000000000

     rdi: 0x000000000000160b  rsi: 0x0000000000000006  rbp: 0x00007fff59e02660  rsp: 0x00007fff59e02638

      r8: 0x00000000fffffffc   r9: 0x00007fcec8f29970  r10: 0x0000000008000000  r11: 0x0000000000000206

     r12: 0x00007fff7a1d1bd0  r13: 0x0000000106050878  r14: 0x00007fff7a2e2000  r15: 0x0000000000000002

     rip: 0x00007fff8b215f06  rfl: 0x0000000000000206  cr2: 0x00007fff7a1cf008

     

    Logical CPU:     0

    Error Code:      0x02000148

    Trap Number:     133

    Binary Images:

          0x105dfd000 -        0x105fcefff +Cura (???) /Applications/Cura.app/Contents/MacOS/Cura

          0x1062cc000 -        0x1062cfff7 +zlib.cpython-35-darwin.so (???) /Applications/Cura.app/Contents/MacOS/lib/python3.5/zlib.cpython-35-darwin.so

       0x7fff612c9000 -     0x7fff61300a47  dyld (360.22) /usr/lib/dyld

       0x7fff892f6000 -     0x7fff892f9ffb  libdyld.dylib (360.22) <25D28225-99AE-3A04-B98C-ACFF47D6D9B0> /usr/lib/system/libdyld.dylib

       0x7fff89bce000 -     0x7fff89bceff7  libkeymgr.dylib (28) <8371CE54-5FDD-3CE9-B3DF-E98C761B6FE0> /usr/lib/system/libkeymgr.dylib

       0x7fff8a3d9000 -     0x7fff8a744657  libobjc.A.dylib (680) /usr/lib/libobjc.A.dylib

       0x7fff8a8f4000 -     0x7fff8ad6aff7  com.apple.CoreFoundation (6.9 - 1259) <51D1F34F-9FEC-3EF2-8382-2D13D75F845A> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

       0x7fff8b1ff000 -     0x7fff8b21dff7  libsystem_kernel.dylib (3248.60.11) /usr/lib/system/libsystem_kernel.dylib

       0x7fff8b371000 -     0x7fff8b382ff7  libsystem_trace.dylib (201.10.3) /usr/lib/system/libsystem_trace.dylib

       0x7fff8b3d8000 -     0x7fff8b3ddff7  libmacho.dylib (875.1) <318264FA-58F1-39D8-8285-1F6254EE410E> /usr/lib/system/libmacho.dylib

       0x7fff8b7bb000 -     0x7fff8b7ccff7  libz.1.dylib (61.20.1) /usr/lib/libz.1.dylib

       0x7fff8bbb7000 -     0x7fff8bbb8fff  libsystem_secinit.dylib (20) <32B1A8C6-DC84-3F4F-B8CE-9A52B47C3E6B> /usr/lib/system/libsystem_secinit.dylib

       0x7fff8c7ec000 -     0x7fff8c832ff7  libauto.dylib (186) <999E610F-41FC-32A3-ADCA-5EC049B65DFB> /usr/lib/libauto.dylib

       0x7fff8cc5b000 -     0x7fff8cc5ffff  libcache.dylib (75) <9548AAE9-2AB7-3525-9ECE-A2A7C4688447> /usr/lib/system/libcache.dylib

       0x7fff8cc60000 -     0x7fff8cc63fff  libsystem_sandbox.dylib (460.60.2) <2A68B39C-B786-3A05-87A2-56E688469FB8> /usr/lib/system/libsystem_sandbox.dylib

       0x7fff8cda2000 -     0x7fff8ce2ffef  libsystem_c.dylib (1082.60.1) <28733D22-553E-3CBC-8D2C-EDCEB46E46AF> /usr/lib/system/libsystem_c.dylib

       0x7fff8d1ba000 -     0x7fff8d1d6ff7  libsystem_malloc.dylib (67.40.1) <5748E8B2-F81C-34C6-8B13-456213127678> /usr/lib/system/libsystem_malloc.dylib

       0x7fff8d2be000 -     0x7fff8d2c9ff7  libcommonCrypto.dylib (60075.50.1) <93732261-34B4-3914-B7A2-90A81A182DBA> /usr/lib/system/libcommonCrypto.dylib

       0x7fff8d2fb000 -     0x7fff8d303fff  libsystem_networkextension.dylib (385.40.36) <66095DC7-6539-38F2-95EE-458F15F6D014> /usr/lib/system/libsystem_networkextension.dylib

       0x7fff8d331000 -     0x7fff8d33aff7  libsystem_pthread.dylib (138.10.4) <3DD1EF4C-1D1B-3ABF-8CC6-B3B1CEEE9559> /usr/lib/system/libsystem_pthread.dylib

       0x7fff8d6b3000 -     0x7fff8d6b5ff7  libsystem_configuration.dylib (802.40.13) <3DEB7DF9-6804-37E1-BC83-0166882FF0FF> /usr/lib/system/libsystem_configuration.dylib

       0x7fff8d802000 -     0x7fff8d803ffb  libremovefile.dylib (41) <552EF39E-14D7-363E-9059-4565AC2F894E> /usr/lib/system/libremovefile.dylib

       0x7fff8e40f000 -     0x7fff8e43effb  libsystem_m.dylib (3105) <08E1A4B2-6448-3DFE-A58C-ACC7335BE7E4> /usr/lib/system/libsystem_m.dylib

       0x7fff8e7b6000 -     0x7fff8e7beffb  libsystem_dnssd.dylib (625.60.4) <80189998-32B0-316C-B5C5-53857486713D> /usr/lib/system/libsystem_dnssd.dylib

       0x7fff8e81a000 -     0x7fff8e822fef  libsystem_platform.dylib (74.40.2) <29A905EF-6777-3C33-82B0-6C3A88C4BA15> /usr/lib/system/libsystem_platform.dylib

       0x7fff8e9cd000 -     0x7fff8e9cfff7  libquarantine.dylib (80) <0F4169F0-0C84-3A25-B3AE-E47B3586D908> /usr/lib/system/libquarantine.dylib

       0x7fff8ea45000 -     0x7fff8ea4dfff  libcopyfile.dylib (127) /usr/lib/system/libcopyfile.dylib

       0x7fff8f898000 -     0x7fff8f899fff  libDiagnosticMessagesClient.dylib (100) <4243B6B4-21E9-355B-9C5A-95A216233B96> /usr/lib/libDiagnosticMessagesClient.dylib

       0x7fff8f949000 -     0x7fff8f952ff3  libsystem_notify.dylib (150.40.1) /usr/lib/system/libsystem_notify.dylib

       0x7fff8faa2000 -     0x7fff8fab9ff7  libsystem_asl.dylib (323.50.1) <41F8E11F-1BD0-3F1D-BA3A-AA1577ED98A9> /usr/lib/system/libsystem_asl.dylib

       0x7fff8ff5d000 -     0x7fff8ff5effb  libSystem.B.dylib (1226.10.1) <012548CD-614D-3AF0-B3B1-676F427D2CD6> /usr/lib/libSystem.B.dylib

       0x7fff90b77000 -     0x7fff90b78fff  libsystem_blocks.dylib (65) <1244D9D5-F6AA-35BB-B307-86851C24B8E5> /usr/lib/system/libsystem_blocks.dylib

       0x7fff921cb000 -     0x7fff921f4fff  libsystem_info.dylib (477.50.4) /usr/lib/system/libsystem_info.dylib

       0x7fff92c41000 -     0x7fff92c6efff  libdispatch.dylib (501.40.12) /usr/lib/system/libdispatch.dylib

       0x7fff963ec000 -     0x7fff963eefff  libsystem_coreservices.dylib (19.2) <1B3F5AFC-FFCD-3ECB-8B9A-5538366FB20D> /usr/lib/system/libsystem_coreservices.dylib

       0x7fff9689e000 -     0x7fff96aabfff  libicucore.A.dylib (551.51.4) <3899B146-3840-3D4A-8C4A-FE391D5D25C7> /usr/lib/libicucore.A.dylib

       0x7fff9a29b000 -     0x7fff9a301ff7  libsystem_network.dylib (583.50.1) /usr/lib/system/libsystem_network.dylib

       0x7fff9accd000 -     0x7fff9acd4ff7  libcompiler_rt.dylib (62) /usr/lib/system/libcompiler_rt.dylib

       0x7fff9ae05000 -     0x7fff9ae2fff7  libc++abi.dylib (307.2) <922EFB36-0E9E-315B-8270-E81AC43472C0> /usr/lib/libc++abi.dylib

       0x7fff9ae5e000 -     0x7fff9ae63ff3  libunwind.dylib (35.3) /usr/lib/system/libunwind.dylib

       0x7fff9b54f000 -     0x7fff9b54fff7  libunc.dylib (29) /usr/lib/system/libunc.dylib

       0x7fff9b591000 -     0x7fff9b5a8ff7  libsystem_coretls.dylib (83.40.5) /usr/lib/system/libsystem_coretls.dylib

       0x7fff9c6c2000 -     0x7fff9c739feb  libcorecrypto.dylib (335.50.1) /usr/lib/system/libcorecrypto.dylib

       0x7fff9c7f5000 -     0x7fff9c7f5ff7  liblaunch.dylib (765.50.8) <834ED605-5114-3641-AA4D-ECF31B801C50> /usr/lib/system/liblaunch.dylib

       0x7fff9d885000 -     0x7fff9d8d8ff7  libc++.1.dylib (120.1) <8FC3D139-8055-3498-9AC5-6467CB7F4D14> /usr/lib/libc++.1.dylib

       0x7fff9e60a000 -     0x7fff9e633ff7  libxpc.dylib (765.50.8) <54D1328E-054E-3DAA-89E2-375722F9D18F> /usr/lib/system/libxpc.dylib

    External Modification Summary:

     Calls made by other processes targeting this process:

       task_for_pid: 0

       thread_create: 0

       thread_set_state: 0

     Calls made by this process:

       task_for_pid: 0

       thread_create: 0

       thread_set_state: 0

     Calls made by all processes on this machine:

       task_for_pid: 5490

       thread_create: 0

       thread_set_state: 0

    VM Region Summary:

    ReadOnly portion of Libraries: Total=107.6M resident=0K(0%) swapped_out_or_unallocated=107.6M(100%)

    Writable regions: Total=49.0M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=49.0M(100%)

                                   VIRTUAL   REGION

    REGION TYPE                        SIZE    COUNT (non-coalesced)

    ===========                     =======  =======

    Activity Tracing                  2048K        2

    Kernel Alloc Once                    4K        2

    MALLOC                            36.3M       10

    MALLOC guard page                   16K        4

    MALLOC_LARGE (reserved)            384K        3         reserved VM address space (unallocated)

    Process Corpse Info               2048K        2

    STACK GUARD                       56.0M        2

    Stack                             8192K        2

    VM_ALLOCATE                          4K        2

    __DATA                            3400K       48

    __LINKEDIT                        91.6M        5

    __TEXT                            15.9M       47

    __UNICODE                          552K        2

    shared memory                        8K        3

    ===========                     =======  =======

    TOTAL                            216.1M      120

    TOTAL, minus reserved VM space   215.8M      120

    Model: iMac12,1, BootROM IM121.0047.B23, 4 processors, Intel Core i5, 2.5 GHz, 32 GB, SMC 1.71f25

    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB

    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4D41432D3136303020202020202020202020

    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4D41432D3136303020202020202020202020

    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4D41432D3136303020202020202020202020

    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1333 MHz, 0x0000, 0x4D41432D3136303020202020202020202020

    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P

    Bluetooth: Version 4.4.6f1 17910, 3 services, 27 devices, 1 incoming serial ports

    Network Service: Ethernet, Ethernet, en0

    Serial ATA Device: ST3500418AS, 500.11 GB

    Serial ATA Device: OPTIARC DVD RW AD-5690H

    USB Device: USB 2.0 Bus

    USB Device: Hub

    USB Device: USB 2.0 Hub [MTT]

    USB Device: Mass Storage

    USB Device: IR Receiver

    USB Device: Card Reader

    USB Device: USB 2.0 Bus

    USB Device: FaceTime HD Camera (Built-in)

    USB Device: Hub

    USB Device: Keyboard Hub

    USB Device: Apple Keyboard

    USB Device: BRCM2046 Hub

    USB Device: Bluetooth USB Host Controller

    Thunderbolt Bus: iMac, Apple Inc., 25.1

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    Makairsjop

    Makairsjop 0

    Posted
    Posted · CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

    Had the exact same problem on my iMac, installing Cura 2.3.1.

    After I pasted it in the applications folder it crashes.

    I solved it by making a new map in applications and pasted the Cura file there!

    That works fine...;)

    Still don't know why the normal routine doesn't work, but that's for the pro's to find out ;)

    Have a nice Day! gr Bas

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    Strathcona_IT

    Strathcona_IT 1

    Posted
    Posted · CURA 2.3 doesn't run under Mac OS X EI Capitan (10.11.6)

    Well this is bizarre - following on from Makairsjop's post I renamed the Cura.app file in Applications and ran it from the Applications folder (rather than the taskbar menu) and this time it worked. Renamed it back and it still works... Deleted and reinstall and it still works!... No idea why this would be any different to only deleting and reinstalling, but something obviously has happened to fix the crash. :O

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