Ultimaker 3 extended

[langus94 0]

Hi

i have just got a Ultimaker 3 extended.

The problem is that the screen doesnt turn on. I had connected everything like it should be and turned on the printer and wait to boot up. It only turn on the lights but the display doesnt turn on. What could be the problem?

[gr5 2,184]

You have to wait quite a while - a minute or two. Did you wait 2 minutes? If so then it's probably a cable fell out in shipping. Remove the metal covers underneath the printer (with power cable disconnected) and look for 2 ribbon cables and make sure they are seated properly.

[tomnagel 126]

Are you already up and running?

[langus94 0]

Yes I found that one conector wasn't connected and I put it back on its place and now it is working like it should.

Thank you for the help.