Jump to content

Cura 2.4 won't open (.dll file is missing?)


CCA1

Recommended Posts

Posted · Cura 2.4 won't open (.dll file is missing?)

I downloaded and installed Cura 2.4 just like my other versions but when I go to open it it gives me an error message that says...

"The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem."

So I re-installed the program but it says the same thing. It wouln't even put the shortcut icon on the desktop.

All my other programs still run fine and nothing else has been downloaded or removed from my system.

Not a lot of help online except some talk about Windows 10 which I do not have, and will never have. ; )

I am running Win 7 Home Premium

16 Gig RAM

64 bit

Thank you,

Jason

  • Link to post
    Share on other sites

    Posted · Cura 2.4 won't open (.dll file is missing?)

    That .dll is part of "Visual C++ Redistributable for Visual Studio 2015" and was not installed as part of that update (I Googled it).

    Just do a search on the interwebs for that dll and you'll find instructions on how to fix it.

    Apparently Cura is not the only app that uses it, can't find it, and fails.

  • Link to post
    Share on other sites

    Posted · Cura 2.4 won't open (.dll file is missing?)

    OK So... Nallath, is this something that is being fixed and I should wait for the patch? or do I need to do what DaHai8 suggests and look online for some sort of fix myself?

    I did do a short search before I initially posted to here initially and found some "solutions" but all of them seemed to have people who say "don't do this" for this reason or that and so I'm unsure how to approach this.

    If it's up to me, I'll probably wait till the next release, just because I'm sure if I try and do anything with my system myself I'll crash it and lose important things. :p

  • Link to post
    Share on other sites

    Posted · Cura 2.4 won't open (.dll file is missing?)

    This answer seems to be the right (and safe) thing to do to fix it on your end:

    http://stackoverflow.com/a/33274879

    A future release will likely fix it by including pretty much the same thing (visual c++ redistributables), but you would have to wait for that and I don't know how long you would be waiting.

  • Link to post
    Share on other sites

    Posted · Cura 2.4 won't open (.dll file is missing?)

    OK thanks. I will give it a look see. :)

  • Link to post
    Share on other sites

    Posted · Cura 2.4 won't open (.dll file is missing?)

    Ooooh...... Looks like they want me to install all the Windows updates. Yea, that's not happening.

    Guess I'll wait till the next version of Cura. :(

    • Like 1
    Link to post
    Share on other sites

    Posted · Cura 2.4 won't open (.dll file is missing?)

    The next version of Cura is going to need the same windows update. Any reason in particular not to keep your Windows version up to date?

  • Link to post
    Share on other sites

    Posted · Cura 2.4 won't open (.dll file is missing?)

    You are going to need those re-distributables as ahoeben already said. They used to be packed with the installer, but we broke it

    Shame on us!

     

  • Link to post
    Share on other sites

    Posted · Cura 2.4 won't open (.dll file is missing?)

    The thing may be that Cura now needs a newer version of these redistributables, which may not install successfully on systems that don't have this particular windows update:

    https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

    At least, that's how I read it.

  • Link to post
    Share on other sites

    Posted · Cura 2.4 won't open (.dll file is missing?)

    Windows updates have been known to produce bad results in good working systems. At least that's my experience with Windows. (and many others if you read online) So much so, that I made sure to turn my automatic updates off once I have a good stable system going.

    If I have to update it, so be it, but right now my current Cura does what I need it to do successfully. I can't do much with my printer since support structures leave such a bad finish anyway. So it's just kind of become an expensive "toy" for me. So it's not worth taking the chance of upsetting my computer and workflow for the rest of my business.

    Thanks all for the information.

    Jason

    • Like 1
    Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • Introducing the UltiMaker Factor 4
        We are happy to announce the next evolution in the UltiMaker 3D printer lineup: the UltiMaker Factor 4 industrial-grade 3D printer, designed to take manufacturing to new levels of efficiency and reliability. Factor 4 is an end-to-end 3D printing solution for light industrial applications
        • 3 replies
      • UltiMaker Cura 5.7 stable released
        Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more. 
         
          • Like
        • 26 replies
    ×
    ×
    • Create New...