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Cura 2.4 won't open (.dll file is missing?)

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I downloaded and installed Cura 2.4 just like my other versions but when I go to open it it gives me an error message that says...

"The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem."

So I re-installed the program but it says the same thing. It wouln't even put the shortcut icon on the desktop.

All my other programs still run fine and nothing else has been downloaded or removed from my system.

Not a lot of help online except some talk about Windows 10 which I do not have, and will never have. ; )

I am running Win 7 Home Premium

16 Gig RAM

64 bit

Thank you,


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That .dll is part of "Visual C++ Redistributable for Visual Studio 2015" and was not installed as part of that update (I Googled it).

Just do a search on the interwebs for that dll and you'll find instructions on how to fix it.

Apparently Cura is not the only app that uses it, can't find it, and fails.

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OK So... Nallath, is this something that is being fixed and I should wait for the patch? or do I need to do what DaHai8 suggests and look online for some sort of fix myself?

I did do a short search before I initially posted to here initially and found some "solutions" but all of them seemed to have people who say "don't do this" for this reason or that and so I'm unsure how to approach this.

If it's up to me, I'll probably wait till the next release, just because I'm sure if I try and do anything with my system myself I'll crash it and lose important things. :p

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Windows updates have been known to produce bad results in good working systems. At least that's my experience with Windows. (and many others if you read online) So much so, that I made sure to turn my automatic updates off once I have a good stable system going.

If I have to update it, so be it, but right now my current Cura does what I need it to do successfully. I can't do much with my printer since support structures leave such a bad finish anyway. So it's just kind of become an expensive "toy" for me. So it's not worth taking the chance of upsetting my computer and workflow for the rest of my business.

Thanks all for the information.


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