Jump to content
Ultimaker Community of 3D Printing Experts

Ultimaker 3 shuts down right before printing


JERRY33
 Share

Recommended Posts

Posted · Ultimaker 3 shuts down right before printing

My Ultimaker 3 keeps shutting down right before printing. i just bought it about a month ago. Usually shuts down when the bed is heating up. Does any one know what may cause this? or is the printer defective?

  • Link to post
    Share on other sites

    Posted · Ultimaker 3 shuts down right before printing

    Jerry33, can you please confirm that all 3 connection points are good--the power cable to the wall, power cable to the power brick, and the brick to the printer?

    If all 3 points are plugged in securely and it's power cycling when you try to print, or do an XY calibration, then it's probably the power supply. Since you're located in the US, you can reach out to Americas-support@ultimaker.com for a new power supply and we can get you taken care of Monday.

    • Like 1
    Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share

    • Our picks

      • The Ultimaker Showcase — October 14. What's new?
        Your dear friends at Ultimaker have some exciting news and insights for you!
         
        • 0 replies
      • New here? Get ahead with a free onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 8 replies
    ×
    ×
    • Create New...