Cura 3.1 Curaslicer has stopped functioning

[wrek 0]

Curamaker 3.1.0

Last night I sliced fine

This morning curamaker started crashing every time it tried slicing the model.

 

I have no idea what has updated or changed since last night. I've tried uninstalling and reinstalling the software.

 

Cura 3.0.4 seems to function fine so I've switched to that.

 

[nallath 1,120]

Without logs, there is nothing we can do to help.

[msurunner 2]

This is the problem I keep having. The program hangs, it doesn't "crash" so it's not creating any logs that I'm aware of.  Is there a log location that I'm not finding???

[ahoeben 1,948]

Cura creates logs, whether it crashes or not. In Cura go to Help -> Show configuration folder. In the folder that opens, there will be a (large) Cura.log file. That's the log @nallath is talking about.

[wrek 0]

Thanks, I was looking for the log location. The windows application logs weren't helpful.  If I get back to 3.1 anytime soon, I'll get those logs but for now I just wanna print

[msurunner 2]

Sorry for hijacking your thread wrek...

 

What's the best way to submit logs? Through email, forum, or direct messages?

[nallath 1,120]

Preferably on github, as that's the place where we get all of them, but sending them directly (provided that you also include a proper bug report that includes things like your system, what were you doing, what did yo expect was going to happen, what actually happend)

[ahoeben 1,948]

On 1/8/2018 at 11:08 PM, wrek said:

 If I get back to 3.1 anytime soon, I'll get those logs but for now I just wanna print

 

Even if you uninstalled 3.1, you can still get at the logs that it created.

Open the start menu and start typing %APPDATA%\cura\3.1 (and press enter). The cura.log file is in the folder that opens.