Blank White Screen in Ultimaker Cura 3.1

[Nicada 0]

I just installed Cura 3.1 and when I try to open a file a different window pops up and stays blank. When I close it the whole program closes. Can anybody help me?

[ahoeben 1,955]

The blank window is the dialog that is trying to tell you that Cura has crashed, but it has a bug in itself so it stays blank.

 

What OS do you use?

Could you try Cura 3.0, or the Cura 3.2 beta that was released yesterday?

[aqm 0]

Are you using mulitple monitors? This is know issue for multimonitor setups (including monitors attached to a laptop). see https://github.com/Ultimaker/Cura/issues/2326

 

[geeky 4]

A usable workaround:
Use Mesa-drivers for opengl instead of system drivers:

• Download the latest version (x86 or x64 matching your cura build) from http://download.qt.io/development_releases/prebuilt/llvmpipe/windows/?C=M;O=D
• Extract the *.7z (for example with 7zip)
• Rename the opengl32sw.dll to opengl32.dll
• Copy the opengl32.dll to your cura-folder
• Run cura: No more blank windows ;D

DisplayLink drivers in combination with intel drivers seem to often cause issues with white/blank windows ;D

 

[aqm 0]

thanks, this worked for me

[SoloTSi97 0]

On 4/23/2018 at 10:31 AM, geeky said:

A usable workaround:
Use Mesa-drivers for opengl instead of system drivers:

• Download the latest version (x86 or x64 matching your cura build) from http://download.qt.io/development_releases/prebuilt/llvmpipe/windows/?C=M;O=D
• Extract the *.7z (for example with 7zip)
• Rename the opengl32sw.dll to opengl32.dll
• Copy the opengl32.dll to your cura-folder
• Run cura: No more blank windows ;D

DisplayLink drivers in combination with intel drivers seem to often cause issues with white/blank windows ;D

 

I created an account just to say thanks!! This worked like a charm.

[heatherszen 0]

Thanks Geeky! I had the white screen on updating to 4.4, and your workaround worked like a charm :)

[Jchap13 0]

I just wanted to put it out there that I had the same problem with 4.6.1 (oddly only on one computer). This fix worked like a charm.

[Louisulac 0]

hi, i've tryed this with 4.6.1Cura, it's doesn't work for me, i still have a white screen and a "Ultimaker Cura (doesn't answer) 

[Louisulac 0]

i'm answer to myself , this solution work for me  : https://github.com/Ultimaker/Cura/issues/7779