Cura 3.4.1: Print Over Network for GCode problem

[le_avion 1]

In past versions of Cura I was able to generate gcode with another slicer and then send it to the printer (UM3e) over the network using Cura. In version 3.4.1 it goes through the motions of uploading the gcode to the printer but nothing else is happening. The monitor page shows that the printer is doing nothing and the printer display shows it is idle.  Is this a bug or some configuration has changed?

[tinkergnome 927]

I'm not sure, if this is a new behavior, but if the printer refuses the file (for whatever reason) there's no visible error message.

There are probably hints in the log files of the printer.

 

I know two possible reasons why this happens (there are probably more...)

 

Did you updated the firmware recently? Then the mandatory content of the gcode header may be different. In this case you can try to generate a similar file with Cura and compare the headers. The last addition was the material guid.

 

Another reason: make sure to remove all post-processing scripts before you upload the gcode. Post-processing takes place for pre-sliced files too and this may mess up your file.

(there's a new feature of Cura 3.4: post-processing scripts stay active until you manually remove them)

[nallath 1,124]

Share Cura & machine logs. Without it, we can't debug.

[le_avion 1]

One more thing to note is that I have no problem printing the gcode if I put it on the USB drive. The issue is only with submitting the gcode remotely via Cura.

 

Here is the Cura log (relevant lines only):

 

pre widget

2018-09-07 09:27:16,384 - DEBUG - [MainThread] UFPWriter.UFPWriter._createSnapshot [25]: Creating thumbnail image...
2018-09-07 09:27:16,384 - INFO - [Thread-8] SliceInfoPlugin.SliceInfoJob.run [29]: Sending anonymous slice info to [https://stats.ultimaker.com/api/cura]...
2018-09-07 09:27:16,409 - INFO - [MainThread] UM3NetworkPrinting.ClusterUM3OutputDevice._sendPrintJob [162]: Sending print job to printer.
2018-09-07 09:27:16,733 - ERROR - [Thread-8] UM.Logger.logException [81]: Exception: An exception occurred while trying to send slice information
2018-09-07 09:27:16,746 - ERROR - [Thread-8] UM.Logger.logException [85]: Traceback (most recent call last):
2018-09-07 09:27:16,761 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/urllib/request.py", line 1254, in do_open
2018-09-07 09:27:16,771 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/http/client.py", line 1106, in request
2018-09-07 09:27:16,773 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/http/client.py", line 1151, in _send_request
2018-09-07 09:27:16,781 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/http/client.py", line 1102, in endheaders
2018-09-07 09:27:16,783 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/http/client.py", line 934, in _send_output
2018-09-07 09:27:16,785 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/http/client.py", line 877, in send
2018-09-07 09:27:16,787 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/http/client.py", line 1260, in connect
2018-09-07 09:27:16,790 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/ssl.py", line 377, in wrap_socket
2018-09-07 09:27:16,803 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/ssl.py", line 752, in __init__
2018-09-07 09:27:16,813 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/ssl.py", line 988, in do_handshake
2018-09-07 09:27:16,816 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/ssl.py", line 633, in do_handshake
2018-09-07 09:27:16,824 - ERROR - [Thread-8] UM.Logger.logException [85]: ssl.SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:645)
2018-09-07 09:27:16,827 - ERROR - [Thread-8] UM.Logger.logException [85]: 
2018-09-07 09:27:16,830 - ERROR - [Thread-8] UM.Logger.logException [85]: During handling of the above exception, another exception occurred:
2018-09-07 09:27:16,833 - ERROR - [Thread-8] UM.Logger.logException [85]: 
2018-09-07 09:27:16,836 - ERROR - [Thread-8] UM.Logger.logException [85]: Traceback (most recent call last):
2018-09-07 09:27:16,844 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/tmp/.mount_hK8gvZ/usr/bin/plugins/plugins/SliceInfoPlugin/SliceInfoJob.py", line 32, in run
2018-09-07 09:27:16,863 - ERROR - [Thread-8] UM.Logger.logException [85]:     f = urllib.request.urlopen(self._url, **kwoptions)
2018-09-07 09:27:16,866 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/urllib/request.py", line 163, in urlopen
2018-09-07 09:27:16,869 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/urllib/request.py", line 466, in open
2018-09-07 09:27:16,872 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/urllib/request.py", line 484, in _open
2018-09-07 09:27:16,874 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/urllib/request.py", line 444, in _call_chain
2018-09-07 09:27:16,877 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/urllib/request.py", line 1297, in https_open
2018-09-07 09:27:16,891 - ERROR - [Thread-8] UM.Logger.logException [85]:   File "/build/env/3.4/inst/lib/python3.5/urllib/request.py", line 1256, in do_open
2018-09-07 09:27:16,900 - ERROR - [Thread-8] UM.Logger.logException [85]: urllib.error.URLError: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:645)>
2018-09-07 09:27:21,648 - DEBUG - [Thread-9] UM.FileHandler.WriteFileJob.run [61]: Writing file took 5.2351133823394775 seconds
2018-09-07 09:27:27,098 - DEBUG - [MainThread] UM.Controller.setActiveStage [164]: Setting active stage to MonitorStage
2018-09-07 09:27:27,280 - WARNING - [MainThread] UM.Qt.QtApplication.__onQmlWarning [301]: file:///tmp/.mount_hK8gvZ/usr/bin/qt/qml/QtQuick/Controls/Styles/Base/ScrollViewStyle.qml:384: ReferenceError: __styleData is not defined

 

 

And here is the U3e log (relevant lines only):

 

Sep 07 14:27:49 ultimakersystem-ccbdd3001a3d flipflop_wsgi.py[492]: 14:27:49 - WAR - app.libs.g_code_parser:129 - G-code file [/var/spool/cluster/3fd802e9-3e61-49dd-9970-86f8effc115a/Pre-sliced_file_Sphere_1.gcode.gz]: does not contain any extruder train data
Sep 07 14:27:49 ultimakersystem-ccbdd3001a3d flipflop_wsgi.py[492]: 14:27:49 - WAR - app.apis.print_jobs:162 - G-code file [/var/spool/cluster/3fd802e9-3e61-49dd-9970-86f8effc115a/Pre-sliced_file_Sphere_1.gcode.gz] is not supported, removing...
Sep 07 14:27:50 ultimakersystem-ccbdd3001a3d connmand[218]: ntp: time slew -0.002800 s

 

Edited September 7, 2018 by le_avion

[tinkergnome 927]

This message is pretty clear:

G-code file [...] does not contain any extruder train data

As i said: compare the gcode header with an example that is generated by a recent version of Cura and play "find the seven differences"...

...or post the gcode header from your file and @nallath can tell you the missing parts... ?

[le_avion 1]

I will check the difference but I am not sure what the extruder train data is. Is it used only when sending over the network? The generated g-code prints just fine when placed on the flash drive and printed from there.

[nallath 1,124]

The cura logs only mention the sending of statistics that failed.

 

What version of the firmware are you on?

[le_avion 1]

On 9/10/2018 at 2:21 AM, nallath said:

The cura logs only mention the sending of statistics that failed.

 

What version of the firmware are you on?

 

It's 4.3.3.20180529.