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arnaudcosson

Cura crashes after restore a backup made on windows

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Posted · Cura crashes after restore a backup made on windows

I try to restore an online backup a colleague created on windows on my Cura 4.3.1 Mac.

Just after click on "restore" on the profile, Cura crashed

Since I can't start it, it crashes at launch.

 

Does anyone succeed in restoring a "windows made" profile on a Mac ?

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Posted · Cura crashes after restore a backup made on windows

This shouldn't matter. But if you could share your logs, i can have a look at what happened (and maybe fix it)

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Posted · Cura crashes after restore a backup made on windows

Hi nallath,

Can you please give me the path to Cura log file, I usually use the menu in UI to show the file but as I can't start Cura...

 

Thanks

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Posted (edited) · Cura crashes after restore a backup made on windows

From the top of my head, see ~/Library/Application Support/Cura/3.4/cura.log

Edited by ahoeben

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Posted · Cura crashes after restore a backup made on windows

Yes that was my memories too but I have no "Cura" folder in my  ~/Library/Application Support/ ?

 

I will try uninstall and re-install Cura 

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Posted · Cura crashes after restore a backup made on windows

Very strange behaviour.

The Cura folder was there but not visible in ls or with autocomplete in terminal

In the Cura folder I had the 3.4 and the zip from backup

Cura Arnaud$ ls

3.0 3.4

3.1 3.4_20180911_141802.zip

 

I unzipped the zip, override the files and remove the zip file.

Cura now starts and I have the saved profiles from my colleague.

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