Cura crashes after restore a backup made on windows

[arnaudcosson 1]

I try to restore an online backup a colleague created on windows on my Cura 4.3.1 Mac.

Just after click on "restore" on the profile, Cura crashed

Since I can't start it, it crashes at launch.

 

Does anyone succeed in restoring a "windows made" profile on a Mac ?

[nallath 1,124]

This shouldn't matter. But if you could share your logs, i can have a look at what happened (and maybe fix it)

[arnaudcosson 1]

Hi nallath,

Can you please give me the path to Cura log file, I usually use the menu in UI to show the file but as I can't start Cura...

 

Thanks

[ahoeben 1,968]

From the top of my head, see ~/Library/Application Support/Cura/3.4/cura.log

Edited September 13, 2018 by ahoeben

[arnaudcosson 1]

Yes that was my memories too but I have no "Cura" folder in my  ~/Library/Application Support/ ?

 

I will try uninstall and re-install Cura 

[arnaudcosson 1]

Very strange behaviour.

The Cura folder was there but not visible in ls or with autocomplete in terminal

In the Cura folder I had the 3.4 and the zip from backup

Cura Arnaud$ ls

3.0 3.4

3.1 3.4_20180911_141802.zip

 

I unzipped the zip, override the files and remove the zip file.

Cura now starts and I have the saved profiles from my colleague.