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UM S5 WiFi menu is not active!

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Unfortunately, I can not start the WIFI setup because it is not active (grey).

Although no LAN cable is connected, I am not able to unactivate ethernet. If try it, it reactivates anytime.

What is wrong with the WiFi setup? Can that be that UM S5 printers in Germany are delivered without wifi card?

Because we have some internal restictions in our company I have to connect via WiFi instead of LAN.

USB is also no option, because our files on USB-sticks are encrypted.


Best regards


Edited by ThoDo

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in israel we have the wifi card removed so it's all grayed out. i called the official retailer and they said they remove the wifi card because it's blocking some military bands.

maybe it's the same in germany?

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@bidav Not sure this is the real reason; I found this Haaretz article: https://www.haaretz.com/israel-news/business/.premium-in-israel-if-its-wireless-you-need-a-permit-1.5438008


However, devices in Germany certainly have the WiFi module installed. If it is not working something is wrong and the reseller should be contacted.


edit: n.b. the Ultimaker WiFi module only operates in the 2.4GHz band and not in the 5GHz band.

Edited by Dim3nsioneer

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