Help replacing print core

[Rpmaguire 0]

Hello,

I accidentally hit confirm on the s5 when the changed core wasn’t installed yet.  The material extruded back down and I’m not to sure how to get it to go back up so the print core can click in.  Just bought this machine so I am quite new with it.

 

ive attached a picture to show what I mean.

 

Thanks,

Ryan

[Dim3nsioneer 558]

I would open the lever of feeder 2 and pull the filament back... ?

Edited October 26, 2018 by Dim3nsioneer

[Rpmaguire 0]

Ha perfect!   

Was too busy looking through the menu, didn’t see the obvious.

 

thanks, 

Ryan

 

[SandervG 1,521]

Hi @Rpmaguire, I just went through the loops on an Ultimaker S5 to see if I can reproduce this behaviour and if we would need an extra failsafe. But the only way I could reproduce this by swapping print cores via the menu, and after installing the new print core and clicking confirm when it tells you to close the fan bracket to quickly remove the print core again while it is priming material. 

 

It looks like when you install the new print core there is not an option to click confirm accidentally. You can either install the new print core and it reads when it is installed, or you can abort the procedure and then it homes. 

 

Does this match with what you did? 

[Rpmaguire 0]

 

That sounds right. I think maybe I was worried the print core wasn’t “clicked in” properly. So I must have pulled it back out.  It seems pretty straight forward the menu and the instructions, I was just having a dull moment. ?‍♂️?