Jump to content
Theisborg

Printer connection problems

Recommended Posts

Posted · Printer connection problems

OS: linux mint 19

 

Hi guys

 

I am having problems connecting to my UM3E. I can find the printer on the network but not connect to it.Selection_004.thumb.png.0360da4c1d3bd374551a9d0d03248e1c.png

 

I have tried cura 3.1 installed from the build in software manager but that did not work. I also tried the following AppImages:

 

Cura-3.3.1.AppImage

Cura-3.5.1.AppImage

Ultimaker_Cura-3.6.0.AppImage

 

A colleagues also could not get 3.6 to work and recommended 3.3.1 that works on his Ubuntu.

 

I have attached the cura.log file

 

If anyone has any hint on how to solve this problem please let me know how to move forward...

 

BR.

 

 

cura.log

Share this post


Link to post
Share on other sites
Posted · Printer connection problems

We recently found this issue as well. We didn't notice it for the longest time because most people here in the office updated their firmware. This issue is specific to firmware versions that are lower than 4.0. A quick workaround for this is to upgrade your firmware.

 

Sorry for the inconvenience, this is one of the bugs we should have caught (but didn't)

Share this post


Link to post
Share on other sites
Posted · Printer connection problems

That did the trick! 

 

Cura kept crashing but after erasing a couple of hidden cura folders it started to work.

 

Thanks for your support

  • Like 1

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Our picks

    • Ultimaker Cura 4.0 | Stable available!
      Ultimaker Cura 4.0 is mainly focused on the improved user interface and cloud integration.
      As always, we want to collect your user feedback for this release. If there are any improvements you can think of, feel free to mention it here and help us to shape the next release.
      • 98 replies
×
×
  • Create New...

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!