Jump to content

UMS5 glass door came off hinge - replaceable?

deisengard

By deisengard
in UltiMaker 3D printers

 Share

Recommended Posts

deisengard

deisengard 0

Posted
Posted (edited) · UMS5 glass door came off hinge - replaceable?

Just got a brand new S5 from Newark Element 14, and as I was lifting it out of the box base the right-hand, blue-tinted glass door popped off the hinge.  Glass is intact, hinge is intact, but the adhesive between the two failed.  It seems dumb to return an otherwise functional machine just to get an intact door assembly (nor can I afford the time to do so), but what other recourse do I have?  Is there any way to get a replacement door+hinge?  I would prefer not to attempt to repair it myself (nor do I feel like I should have to).

Edited by deisengard
Added UMS5 tag
    • Link to post
    Share on other sites
    gr5

    gr5 2,172

    Posted
    Posted · UMS5 glass door came off hinge - replaceable?

    Email fbrc8.com immediately with this information and include the serial number on the sticker in the email.

    • Like 1
    Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share
    Go to topic listing

    • Our picks

      • UltiMaker Cura 5.7 stable released

        UltiMaker Cura 5.7 stable released

        ArunC posted a topic in UltiMaker Cura,

        Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more. 
         
          • Like
        • 18 replies
        MariMakes

        Picked By

        MariMakes,

      • Release Notes: S-Line Firmware 8.3.0 (Latest)

        Dustin posted a topic in Firmware,

        S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
         
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
        MariMakes

        Picked By

        MariMakes,
      View All
    ×
    ×
    • Create New...