Jump to content
Ultimaker Community of 3D Printing Experts

UMS5 glass door came off hinge - replaceable?


deisengard
 Share

Recommended Posts

Posted (edited) · UMS5 glass door came off hinge - replaceable?

Just got a brand new S5 from Newark Element 14, and as I was lifting it out of the box base the right-hand, blue-tinted glass door popped off the hinge.  Glass is intact, hinge is intact, but the adhesive between the two failed.  It seems dumb to return an otherwise functional machine just to get an intact door assembly (nor can I afford the time to do so), but what other recourse do I have?  Is there any way to get a replacement door+hinge?  I would prefer not to attempt to repair it myself (nor do I feel like I should have to).

Edited by deisengard
Added UMS5 tag
  • Link to post
    Share on other sites

    Posted · UMS5 glass door came off hinge - replaceable?

    Email fbrc8.com immediately with this information and include the serial number on the sticker in the email.

    • Like 1
    Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share

    • Our picks

      • New here? Get ahead with a free onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 11 replies
    ×
    ×
    • Create New...