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AndersK

Cura connect problem?

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Posted · Cura connect problem?

Suddenly I cant access the print queue, neither from the monitor in Cura nor through browser.

I can access the default page through the browser and read temperatures so I know I'm connected.

Printer is connected through LAN cable.

I believe I have the latest firmware image.png.a4117c7b8629d8ffa638e8b2f84f3653.png

 

Have tested both Cura 4.0 and 4.2.1, same results

 

Trying to access print jobs through browser ends with error message "502 Bad Gateway"

Cura says there is nothing in queue but I have sliced and sent job over network.image.png.c20cbbd69b0de40f8f774a4d5be5c2da.png

I have done a Cura connect reset from the printer 

Also hard reboot by shutting off power but nothing seems to work

 

Only option now to print is through USB flash drive.

 

Any ideas what to test?

 

 

 

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Posted · Cura connect problem?

Could you share the logs from your printer?

 

Alternatively, you could try to do a full factory reset.

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Posted · Cura connect problem?

Hi @AndersK,


Thanks for reporting this. I have attache your log file to an internal ticket with the team that works on Connect. Although we're quite busy at the moment we'll be sure to investigate your problem and try to reproduce it.

  • Thanks 2

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Posted · Cura connect problem?

Thanks.

As long as it works through SD card I'll wait patiently 😉

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Posted · Cura connect problem?

@ctbeke Dont know if this is useful for you but had the machine turned off a longer period last week (thunderstorms and several power outages). When I restarted it I could see it had renewed the IP adress and now I can connrct to the job queue again. 

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Posted · Cura connect problem?

Hi @AndersK,

 

Great you're up and running again! We'll keep our internal ticket around as it's clearly a bug (to us).

 

Chris

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