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Posted · Weird noise coming from S5

Hello people,

 

One of my S5 printers has starting making a weird noise. Basically, when the print head moves on the X axis from left to right, a very weird and loud noise comes from somwehere in the top-right corner - my guess it's the small motor on the right, or the belt. When you put the finger on the belt connecting the motor to the axis, and the axis moves left->right, you can feel a vibration on the belt itself.

This started about 4-5 days ago, and yesterday the noise started to be heard when the head moves from right-> left aswell. Same noise, only lowed in intensity, coming from the same part of the printer.

 

I am 90% sure it's a problem with that particular belt. All of the belts are tight, inluding that one, all the axes were oiled and the the main Z axle got some extra vaseline (oil and vaseline used were provided in the Ulti pack).

 

I am waiting for a reply from my supplier, but they are in a different city and can't come to check this out personally. 

 

Here you can see a video and hear what I am talking about: https://wetransfer.com/downloads/24a27e5b45dc5bda106f9f3dbf02aa3620191009120055/16dc8ea48e2baa956d12d68811abdc6920191009120055/093dcf 

*link will expire on Oct 16th*

 

Let me know if you have any idea what causes this, and what solutions you recommend. The printer was used alot, it's practically new (<1 month), in an office building with good conditions.

 

Recently the printer had some failed prints, once caused by bad filament (tangled on the roll, sad reacts) and another time it seems that one print head did not retract, and the whole print got ruined. tested everything I can, cleaned everything I can, everything appears to work normally, except for the noise.

 

Thanks a lot.

 

Cosmin

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