Cura 13.10 printing issue

[phanc60844 0]

I've just upgraded to 13.10 (win xp) and loaded a model that worked on previous versions. When i press print all I get is an empty window titled 'printing' and nothing else. I'm not sure if its just hung or if its doing something in the background. I've retried it with some other models and I get the same issue. If I return back to a previous version (12.11) it prints OK, any ideas????

paul

 

[mgg942 0]

Only to uninstall and reinstall.

Mike.

 

[phanc60844 0]

I've done that

 

[Daid 306]

Could you try if you remove the file

"C:\Program Files (x86)\Cura_13.10\python\DLLs\vidcap.pyd"

And if the window shows up properly after that? (This disables webcam support, which is the only thing I can think off that can cause a real issue here)

Note, 12.11 is quite a few versions back from 13.10, How do the other versions between 12.11 and 13.10 act? The versions can be downloaded from http://software.ultimaker.com/?show=all and run side-by-side on windows.

 

[phanc60844 0]

Daid,

I really struggle to get any build after 12.11 to work properly. I tried 13.04 last night with the stock settings and the extruder seamed to run way too slow ,the print ended up looking like a fishing net instead of being solid. Yet 12.11 works straight away with no tweaking required at all. The only problem I've had with 12.11 is that sometimes when I upscale a model, it returns an error 'something went wrong with the slicing' , or something similar

Paul

 

[Daid 306]

Sounds like your firmware has wrong E settings, the 12.11 added a default of 868.66 in the steps-per-E value, but this was removed in later versions. This effects extrusion. (In very old firmwares this value had a default of 14)

 

[gr5 2,172]

This exact thing happened to MANY people which switching from 13.03 or older to 13.04 or newer. The "flow" setting used to be a scale factor and now is a percent. So what used to be 1X (1.00 or 100%) is now .01X (1%).

If you are going to jump over the 13.03 version hurdle you should definitely go all the way to 13.10. In 13.04 it's called "flow (%)" and should be "100".

 

[phanc60844 0]

Daid,

I removed the file and it made no difference. the print window just opens up empty and it sits there. If i click on it ,it comes up as not responding.

looks like I'm sticking with 12.11

Paul

 

[jonnybischof 60]

Sounds like your firmware has wrong E settings, the 12.11 added a default of 868.66 in the steps-per-E value, but this was removed in later versions. This effects extrusion. (In very old firmwares this value had a default of 14)

 

Doesn't that mean you have to update the printer's firmware when switching from 12.11 to 13.10?

 

[Daid 306]

Doesn't that mean you have to update the printer's firmware when switching from 12.11 to 13.10?

 

The value can also be saved to EEPROM, at which point a firmware upgrade will not change it. But a firmware update should not be required.

But, 12.11 could also work with firmwares that had the wrong E-step value in firmware, as the GCode would override it. Cura 13.xx no longer overrides this value per default.

 

[phanc60844 0]

I take it that 13.10 has an upgrade for dual extrusion? so as i cant get 13.10 to work, there is no point in me upgrading? is there another program I could use that would allow dual extrusion?

Paul

 

[gr5 2,172]

Paul I don't think you read my post about flow. Please read it again and check your 13.10 setings. Many many people reported the same thing as you did and this was how they fixed it.