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Most likely the plastic right above the heater block is preventing the print core to compress the way it's supposed to in order to be removed. What usually works in this situation is to use a heat gun and _carefully_ heat things up until the plastic is soft enough to allow the core to move.
I usually heat things up, try to squeeze the "handle" of the core together as you would when removing the core normally, heat, squeeze, heat etc until I can feel it start to move a little bit. At that point I push the nozzle against a heat resistant surface while also squeezing the handle and that will usually be enough to allow the core to slide out.
The biggest risk when doing this is applying too much heat to the black parts of the core causing them to melt a little bit. But with a bit of patience it's very doable (I've done this many times).
Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more.
S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
(Sorry, was out of office when this released)
This update is for...
All UltiMaker S series
New features
Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
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IRobertI 520
Most likely the plastic right above the heater block is preventing the print core to compress the way it's supposed to in order to be removed. What usually works in this situation is to use a heat gun and _carefully_ heat things up until the plastic is soft enough to allow the core to move.
I usually heat things up, try to squeeze the "handle" of the core together as you would when removing the core normally, heat, squeeze, heat etc until I can feel it start to move a little bit. At that point I push the nozzle against a heat resistant surface while also squeezing the handle and that will usually be enough to allow the core to slide out.
The biggest risk when doing this is applying too much heat to the black parts of the core causing them to melt a little bit. But with a bit of patience it's very doable (I've done this many times).
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gretah 1
This worked, thank you. Once I replace the lift switch I will be up and running!
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