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Ran out of filament, need help


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Posted (edited) · Ran out of filament, need help

Hi again! 

 

I have a question regarding an issue with the UM S5. I started a print yesterday to run overnight, somehow the filament broke and as a result the machine "ran out" of filament. The bed is till at 60 degrees and the nozzle at 30.

 

I found some existing topics on this issue but people there tell to pause the print and to unload the old and load new filament. I tried to do this but (1) the print job has already automatically been paused and (2) the unload button for the material in question is greyed out. My last resort would have been to pull out the filament manually but unfortunately the nozzle has cooled down to 30. 

 

I ran out of options.

Edited by paxpring
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    Posted · Ran out of filament, need help
    7 minutes ago, paxpring said:

    Hi again! 

     

    I have a question regarding an issue with the UM S5. I started a print yesterday to run overnight, somehow the filament broke and as a result the machine "ran out" of filament. The bed is till at 60 degrees and the nozzle at 30.

     

    I found some existing topics on this issue but people there tell to pause the print and to unload the old and load new filament. I tried to do this but (1) the print job has already automatically been paused and (2) the unload button for the material in question is greyed out. My last resort would have been to pull out the filament manually but unfortunately the nozzle has cooled down to 30. 

     

    I ran out of options.

     

    Hi,

    You don't press the unload button when you have run out of filament, when you run out of filament and the prints auto paused you go to the filament thats run out and press the "change" button to change out the spool.

     

    The unload button is for just removing a spool and not loading a new one for when you are printing and only needing one print core so you can store your other spool somewhere. The load button is for when you wish to load a spool back onto the printer. This is why both the load and unload are greyed out when printing.

     

    When changeing spool always use the "change" button.

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    Posted · Ran out of filament, need help
    1 minute ago, Carla_Birch said:

     

    Hi,

    You don't press the unload button when you have run out of filament, when you run out of filament and the prints auto paused you go to the filament thats run out and press the "change" button to change out the spool.

     

    The unload button is for just removing a spool and not loading a new one for when you are printing and only needing one print core so you can store your other spool somewhere. The load button is for when you wish to load a spool back onto the printer. This is why both the load and unload are greyed out when printing.

     

    When changeing spool always use the "change" button.

    Got it. In my haste I missed the change button. This is the second spool we finished fo far and we have not yet really changed spools so never used the change feature. Thanks for your reply, this issue is resolved and the printer is happily printing again!

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