Play button not show in preview mode + bad preview display

[fabz199 0]

Hi

Im running Cura 4.8 on a windows 7 computer and I found an issue with preview page.

I can't see the ''play bar'' when slicing and the displaying quality of the object look pretty bad.

I've try to update graphic card drivers & reset preferences of Cura to default, without sucess.

 

I've try on a W10 more recent computer and it looks ok, but this is actually not the one I want to use...

 

I'm french BTW so sorry for my english, and thanks for your help.

[nallath 1,092]

I've explained what is going on in another topic: https://community.ultimaker.com/topic/34828-cura-48-and-macos-big-sur —-unable-to-show-preview/?do=findComment&comment=276588

[fabz199 0]

Thanks for your feedback.

I have reset preferences to default and it didn't solve the issue, so based on your comment in the other topic, I expect it come from the drivers. 

Do you have a suggestion how to check / Solve this ? I'm not very sure to know how to do it...

 

thanks again

[ahoeben 1,695]

It could be that the gpu does not support the required functionality, in which case there is nothing a driver can do to fix this.

[fabz199 0]

Ok...I try some drivers update but it doesn’t work till now, so if anyone can help Could be great, and maybe an help for other people
 

 

Many thanks

[tinkergnome 920]

Well, you don't mention the model of your graphics card or the driver version, that makes it a bit hard... 🤷‍♂️

 

As you already know a graphics card with support for OpenGL 4.1 is needed for full preview functionality.

You can start to check the log file, some more details here: