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Brand new Ultimaker S5 Blank white screen


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Posted · Brand new Ultimaker S5 Blank white screen

Hi there!

Recently bought an Ultimaker S5 for our company, had my first print from usb, everything worked fine. After the testprint I tried to connect it to the Wifi which froze in the last percent, so I cancelled it after an hour and restarted the system. After that no signs of booting the software, only a blank white screen, no Ultimaker logo or anything. Is it possible to reset the printer somehow? Thank you guys. 


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    Posted · Brand new Ultimaker S5 Blank white screen

    Sorry to hear that you have problems with a brand new machine.

    Please contact your reseller, he will tell you the next steps what you can do.

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