Jump to content

Cura will not open in Windows `10.


Onewire

Recommended Posts

Posted · Cura will not open in Windows `10.

I cannot get Cura to open on my laptop. I have tried the two most recent versions, updated windows and all drivers. Any suggestions?

Device name    DESKTOP-KFGSGS6
Processor    Celeron(R) Dual-Core CPU       T3500  @ 2.10GHz   2.10 GHz
Installed RAM    8.00 GB
Device ID    9D6D837D-EE97-458A-950F-90A431B719F2
Product ID    00326-10000-00000-AA264
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display
Edition    Windows 10 Home
Version    20H2
Installed on    ‎02-‎Nov-‎20
OS build    19042.789
Experience    Windows Feature Experience Pack 120.2212.551.0
 

  • Link to post
    Share on other sites

    • 2 weeks later...
    Posted · Cura will not open in Windows `10.
    On 2/5/2021 at 1:59 AM, fvrmr said:

    Can you share your log file? 

    You can find that here: C:\Users\\<your username>\AppData\Roaming\cura\<Cura version>\cura.log

     

    On 2/5/2021 at 1:59 AM, fvrmr said:

    Can you share your log file? 

    You can find that here: C:\Users\\<your username>\AppData\Roaming\cura\<Cura version>\cura.log

    there is no log file. The program will start loading and crashes when it gets to "Loading UI". I have updated everything in the computer and downloaded and installed Cura 4.8 and Cura 4.7 multiple times. Neither get past the point above.

  • Link to post
    Share on other sites

    Posted · Cura will not open in Windows `10.

    Are you sure no log file?  It should create the log file before the user interface appears.  Maybe the folder where the log file is supposed to go is write protected?  Is your home folder on a network drive (very unusual but I've seen it before at certain companies!).

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
         
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
      • Ultimaker Cura 5.6 stable released
        Cura now supports Method series printers!
         
        A year after the merger of Ultimaker and MakerBotQQ, we have unlocked the ability for users of our Method series printers to slice files using UltiMaker Cura. As of this release, users can find profiles for our Method and Method XL printers, as well as material profiles for ABS-R, ABS-CF, and RapidRinse. Meaning it’s now possible to use either Cura or the existing cloud-slicing software CloudPrint when printing with these printers or materials
        • 48 replies
    ×
    ×
    • Create New...