Jump to content
Ultimaker Community of 3D Printing Experts
Sign in to follow this  

Unpacking UM2

Recommended Posts


finally my UM2 arrived today, awesome machine!

But, unlike the manual, the packaging is a little different, so before making mistakes and damage, I need some infos to proceed.

1) I've found two carton frames that locked the head and I removed them (one of them was really difficult to take out), no other items, is it correct? Or I need to look for something else to unlock the head?

2) The glass basement is located under the moving plate; at the moment I didn't connected the UM2 to the power supply, but I figured that I need to move the plate. Is it correct?

Waiting impatiently... :-)

Thanks in advance,




Share this post

Link to post
Share on other sites

make sure your glass plate is carefully clicked into place on the metal heated bed.. there are 4 little metal clips on the heated bed that should be clicked onto the glass.

Also please check if there are cable ties around the axis blocks.. if you see the black bag ties... carefully remove them.

Any other packaging you find... just carefully take it off..

Then power on your new baby and go through the inital setup... ie... plate height and leveling and loading material.

You should be happily printing in about 5 minutes :smile:

Ian :-)


Share this post

Link to post
Share on other sites

You can manually turn the screw to move the bed up (beware, it's greasy :) ).

Or you can carefully grab the bed towards the back of the printer and pull on it upwards. If you grab it at the front you put unnecessary torque on the bed and bend it upwards.

I guess you could also power the machine up and use the Maintenance menu to move the bed up but I'm not sure how much room is left under the bed so I don't know if it will hit the glass when it tries to home the bed. Therefore I can't recommend it.


Share this post

Link to post
Share on other sites

The um2 is very tough. Don't worry so much.

Before powering on I recommend you push the black print head around. If it doesn't move then look for cable ties holding it in place.

Pretty much all the servos and mechanism is designed to run uncontrolled and slam into the end and nothing should get damaged (other than anything you might stick in there like your hand).


Share this post

Link to post
Share on other sites

Just turn the screw man :) It's no big deal.


It's no big deal as long as you have access to soap and water to clean your fingers after.


Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Our picks

    • Ultimaker Cura | a new interface
      We're not only trying to always make Ultimaker Cura better with the usual new features and improvements we build, but we're also trying to make it more pleasant to operate. The interface was the focus for the upcoming release, from which we would already like to present you the first glance. 
        • Like
      • 130 replies
    • "Back To The Future" using Generative Design & Investment Casting
      Designing for light-weight parts is becoming more important, and I’m a firm believer in the need to produce lighter weight, less over-engineered parts for the future. This is for sustainability reasons because we need to be using less raw materials and, in things like transportation, it impacts the energy usage of the product during it’s service life.
        • Like
      • 12 replies

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!