Jump to content

Update Firmware UM3 4.3.3 => 5.2.16 results in printfault and not working printer


The_real_Oscar48

Recommended Posts

Posted (edited) · Update Firmware UM3 4.3.3 => 5.2.16 results in printfault and not working printer

Hello,

 

after not using my UM3 for over a year, had some peronal matters, I started this weekend again. After switching on the UM3 I got the message there was a Firmware update ready.

No problems installing the new firmware on my UM3. After starting up Cura I also got the message there was a new version of Curo, so I update Cura aswell. Loading the two parts I wanted to print in Cura, sliced and send them over the the UM3 unit. All went well and the UM3 started heating up and autolevel. Then after a minute of 6-8 the UM3 LED light was flickering and the unit restarted and boot up again. the message was 'print failed'. I started the print again and just the same was happening. Tried a differend printfile and a older version of Cura but the result is the same. After a few minutes after the UM3 starts printing the unit reboot.

 

I read that there should be a firmware update between 4.3.3 and 5.2.16 but when switching on the UM3 first and updated that unit I didn't know.

 

How can I get my printer running again?

 

Best Regards,

 

Oscar  

Edited by The_real_Oscar48
  • Link to post
    Share on other sites

    • The_real_Oscar48 changed the title to Update Firmware UM3 4.3.3 => 5.2.16 results in printfault and not working printer
    Posted (edited) · Update Firmware UM3 4.3.3 => 5.2.16 results in printfault and not working printer

    Hi Oscar,

    you possibly need to "unbrick" your UM3, but that's no hard matter and should easily be done.

    There're some useful posts in this forum, as

    or the very useful page of @gr5 mentioned in one of the last posts of o.g. topic:

    http://gr5.org/unbricking/

     

    Here is the "old" unbricking procedure by Ultimaker, which is withdrawn by them, but still may be valid in my oppinion (but I deny all responsibility; I never was forced to unbrick my UM3, so my knowledge is only second hand and hearsay):

    567519794_WorkInstructionsUltimaker3firmwarerecovery.pdf

    the linked recovery file in this instructions should be FW 4.3.3., according to the size of 324.608 KB

     

    I hope I could help

    Regards

     

    Edit: the link in the first post of the unbricking topic mentioned above also leads to the img. of FW 4.3.3

    Edited by Enigma_M4
    postscriptum
  • Link to post
    Share on other sites

    Posted · Update Firmware UM3 4.3.3 => 5.2.16 results in printfault and not working printer

    Some aditional thoughts for your FW update:

    after you restored 4.3.3 and (re)started the update process, the UM3 will be updated to a version 4.x.x., which is only a stepping stone for the 5.x versions, as you already noticed. From this 4.x.x. it will (automatically?) install the actual version, which works well. The only issue I noticed when installing it (right when it was released) is an issue displaying the used material in the analytics section of cura connect, which is promised by Ultimaker to be fixed in the next update.

    Regards

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • UltiMaker Cura 5.8 beta released
        Another Cura release has arrived and in this 5.8 beta release, the focus is on improving Z seams, as well as completing support for the full Method series of printers by introducing a profile for the UltiMaker Method.
          • Like
        • 1 reply
      • Introducing the UltiMaker Factor 4
        We are happy to announce the next evolution in the UltiMaker 3D printer lineup: the UltiMaker Factor 4 industrial-grade 3D printer, designed to take manufacturing to new levels of efficiency and reliability. Factor 4 is an end-to-end 3D printing solution for light industrial applications
          • Thanks
          • Like
        • 3 replies
    ×
    ×
    • Create New...