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Ultimaker S5 (R1) show motor issues after update(s)
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· Ultimaker S5 (R1) show motor issues after update(s)
Hi @HWFrickeler, thank you for your message and welcome to the community. I'm sorry to hear it sounds like you are having some issues with your Ultimaker S5. Did the Ultimaker S5 work properly before the firmware updates?
What error are you getting when you try to increase the temperature?
If you instruct your Ultimaker S5 to send the print head home or calibrate the lift switch you get nothing more than a knock? Sometimes when a certain task is ended and the bed it already at the bottom position it repositions very slightly which may sound like a soft knock, but it is fine.
I don't think we have any instructions to share to run some self tests on the electronics, but perhaps our product experts or local partners might be able to help. You can reach them by submitting a ticket via this link, hope this helps! Good luck!
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Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more.
S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
(Sorry, was out of office when this released)
This update is for...
All UltiMaker S series
New features
Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
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Hi @HWFrickeler, thank you for your message and welcome to the community. I'm sorry to hear it sounds like you are having some issues with your Ultimaker S5. Did the Ultimaker S5 work properly before the firmware updates?
What error are you getting when you try to increase the temperature?
If you instruct your Ultimaker S5 to send the print head home or calibrate the lift switch you get nothing more than a knock? Sometimes when a certain task is ended and the bed it already at the bottom position it repositions very slightly which may sound like a soft knock, but it is fine.
I don't think we have any instructions to share to run some self tests on the electronics, but perhaps our product experts or local partners might be able to help. You can reach them by submitting a ticket via this link, hope this helps! Good luck!
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