Jump to content
UltiMaker Community of 3D Printing Experts

UM3 Freezes Mid-Print


Recommended Posts

Posted · UM3 Freezes Mid-Print

My UM3 freezes during mid-print at a random time and a random spot on the print model.
The printing nozzle is then melted on to the part itself and the printhead stand still over it. (As on the picture)
On the display the remaining time is shown but is frozen to the time the freeze appeared.
The control wheel ist still responsive and you can go through the different menu options but nothing happens when you click on it.
To clean out the printer and work with it again it is then needed to power cycle the printer and then it is responsive again.

Did anybody have a similiar problem or knows how to solve this ?
Logfiles of the last time are attached to the post.


P.S.: Alredy tried different printing methods (USB,Network,Cloud), different models, factory reseting and firmware restoration.

IMG_8684.jpg

dmesg.log ultimakersystem-ccbdd3004478.5.3.0.boot0.log ultimakersystem-ccbdd3004478.5.3.0.boot-1.log

  • Link to post
    Share on other sites

    • 1 month later...
    Posted · UM3 Freezes Mid-Print

    This is usually a print cable issue where it loses connection between the print head and the control board. You can try reseating the print head cable.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
     Share

    • Our picks

      • New here? Get ahead with a free onboarding course
        Hi,
         
        Often getting started is the most difficult part of any process. A good start sets you up for success and saves you time and energy that could be spent elsewhere. That is why we have a onboarding course ready for
        Ultimaker S5 Pro Bundle, Ultimaker S5, Ultimaker S3 Ultimaker 2+ Connect.   
        They're ready for you on the Ultimaker Academy platform. All you need to do to gain access is to register your product to gain free access. 
        Ready? Register your product here in just 60 seconds.
          • Like
        • 14 replies
    ×
    ×
    • Create New...