Cura 5.2.1 Work slowly and freeze when I go to the printer settings menus, profiles, etc.

[Alama 0]

Hi everyone, i'm under Win11, When I go to the settings for my printer or to add one, when I go to the extruders to add a new material or in Profil, Cura, at best starts to slow down seriously, and at worst, I I have this: 

Does anyone else have this too when playing in the settings menu?

[dosoft 1]

I have this issue with 5.2.1 and 5.2.0

 

[MariMakes 208]

Hey All,

 

Welcome to the Ultimaker Community 🎉

 

The screenshot is not working for me but this is not the first time we've received this report so I think I know what you mean. 

Are you working with multiple monitors?
Do you also have this behavior if you have a single monitor? 
Can you share a screenshot of how many profiles/materials you have? 

Or can you share your Configuration folder?
You can share your configuration folder by:

1. Go to Help at the top bar of Cura
2. Select Show Configuration Folder
3. Select all the folders in there and create a zip OR go up a folder in your folder structure and zip your folder with the correct Cura version

[dosoft 1]

On 11/29/2022 at 5:41 PM, MariMakes said:

Are you working with multiple monitors?

 

yeap, I have 3 monitors connected to my pc.

 

regarding materials and profiles - nothing special, just a typical numbers.

[dosoft 1]

It seems like I found the problem.

Cura has some kind of conflicts with the software named Reverso (https://www.reverso.net/text-translation)
Also, some time ago I had a very similar problem when Cura conflicted with another software - Punto switcher

Both these programs have one thing in common - both use global hooks to handle keyboard shortcuts.

As soon as I closed Reverso Cura started work correctly without any timeouts and freezes. Almost instantly.

[dosoft 1]

Well, and this is definitely Cura issue, since both programs are very stable and I have to close them to be able to work with Cura...

 

[MariMakes 208]

Hey @dosoft,

 

Thank you for the update, this is a super valuable insight ❤️

I've never had Reverso installed but I did notice a performance drop in Cura (and other programs) when using it yesterday. I uninstalled it today and I've noticed an improvement. 
I'll start suggesting this workaround untill we've found an actual fix for this problem. 😊