Request CURA knocking over the top of the part when finish printing Plate goes up a nd down

[Fulv 1]

Hello, Please help

 

After finishing printing the build plate goes up and then down again knocking over the top of the part.

Any idea why this is happening?

I am using an Ultimaker3 printer and the latest version of CURA.

The firmware has been reset but it is still it.

See Video I have posted on a Ultimaker support Facebook group:

See what happens at the end of the print. The build plate goes up and then down. This was only a small test file and been shorter it is not knocking the top of the part. When printing taller files it seams to be more of a problem

 

https://www.facebook.com/groups/2207556406016768/posts/5365308780241499/?comment_id=5366822856756758&reply_comment_id=5372935906145453&notif_id=1674547822493510&notif_t=group_comment_mention

 

Please I need help if you can think of what causing it.

 

Kind regards

 

Fulvio

Edited January 26, 2023 by Fulv
Added more informations

[MariMakes 198]

Hey @Fulv,

 

I like your profile picture 🐦

 

The video doesn't work for me, but... I think I know what you are referring to. 
Is the the last movement that an Ultimaker 3 does when the printjob ends? 

These community members have been troubleshooting a better End Gcode for the UM3 and how to improve it. 
You can read more about it here: 

 
Is this what you are looking for? 

[Fulv 1]

Thank you so much for your comment but unfortunately the problem still there 😞