Trouble Calibrating the X Y Axis on the S5

[murrjoh1 1]

Hello, 

 

I'm trying to calibrate the X-Y axis on my Ultimaker S5. 

Everything has been going well except when it switches over to the second print head. Once it does, the print head is too high off the build plate and therefore the filament does not adhere properly, making the test useless. 

I have already manually levelled the build plate several times to be accurate, 

 

Is this a problem with the Z Axis? 

[gr5 2,173]

Strange. 

 

Is your photo showing the part where it is trying to draw the lines?

 

Most likely you aren't doing the manual leveling properly.  the very last step calibrates the second print core.  Read the instructions carefully.  I believe you need to use the up and down arrows on the display when calibrating the second nozzle.  You can skip over the part where it asks you to put the nozzle 1mm above the print bed.  Skip those 3 steps.  Then do the rear accurately with a piece of paper and the calibration card and then do the front knobs to make the bed flat.  Then for the right core you are only using the arrows (not turning the mechanical knobs).

 

[gr5 2,173]

Does the printer do active leveling before doing this calibration print?  I dont' remember.

[murrjoh1 1]

Thank you! 

 

I was able to solve it by running the Lift Switch Calibration procedure, and that let it print the x-y calibration model.