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karl112

How to get spare parts for the UM2 ??

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Hello there,

did some tests with regular Nylon (PA 6) and I have to say it went horribly wrong.

The stuff is incredibly though and almost impossible to break.

Now I need spare parts for the UM2 which I cannot find in the store. The Ultimaker store seems to sell only parts for the UM original.

I need a new heater cartridge and a new temperature sensor for the UM2

I sent a mail to http://mailto:support@ultimaker.com

Is this the right way ?? Or what can I do to get these parts shipped as soon as possible ?

Kind regards,

Karl

 

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