Jump to content

US Almost a week since payment. Shipment is "READY"


Recommended Posts

Posted · US Almost a week since payment. Shipment is "READY"

I placed a US order for UM2 on Sep 26, but the order status is still "Ready". I paid in full at the time of purchase.

What's stopping from the US vender to ship the item quickly? Are they assembling as they go?

 

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    Ready means that the payement was received not that the machine is ready to be delivered. I don't know what the lead time is in the US but it's probably more than a week

     

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    I'm in the same boat, but I paid in full on the 24th. It's now been 5 business days since payment was processed, and this quote is in the product description:

    "Usually ships within 5 business days after receiving full payment"

    Hopefully that means I'll get a tracking # in the next day or so.

    *fingers crossed*

     

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    We're still ironing out the kinks of transferring orders between the Mothership in the Netherlands, and the US operation in Memphis, but I'm pleased to say that all of the orders referenced above have been shipped. :-)

    I sent you guys tracking info via either email, or private messages here in the forum (envelope icon on the top menu bar of the page).

     

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    We're still ironing out the kinks of transferring orders between the Mothership in the Netherlands, and the US operation in Memphis, but I'm pleased to say that all of the orders referenced above have been shipped. :smile:

    I sent you guys tracking info via either email, or private messages here in the forum (envelope icon on the top menu bar of the page).

     

    Thanks for the reply!

     

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    Great! Tracking says the item is picked up (TN) and it will be here (NY) in 2 business days (UPS Ground).

     

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    Woo Hoo... according to UPS tracking, mine should delivered here in CA on Monday! Thanks Illuminarti!

     

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    We're still ironing out the kinks of transferring orders between the Mothership in the Netherlands, and the US operation in Memphis, but I'm pleased to say that all of the orders referenced above have been shipped. :smile:

    I sent you guys tracking info via either email, or private messages here in the forum (envelope icon on the top menu bar of the page).

     

    My UM2 was paid for on Sept 20th but I still haven't heard anything about it being shipped. I submitted a support ticket a few days ago but it hasn't been responded to.

    The orders referenced above were placed after mine, so is there a chance mine has shipped as well?

     

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    I ordered on the 19th and payment processed on the 19th. Have not received a tracking notice and still marked ready for shipment. Tried to contact Ultimaker four times with no reply.

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    JRDesign -

    I'm sorry you didn't receive the shipping notice; your printer shipped on September 30th, and should arrive early next week. I'll PM you the tracking number.

     

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    My UM2 was paid for on Sept 20th but I still haven't heard anything about it being shipped. I submitted a support ticket a few days ago but it hasn't been responded to.

    The orders referenced above were placed after mine, so is there a chance mine has shipped as well?

     

    My UM2 has arrived!

     

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    :-)

     

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    Received today! Hasn't stopped running since. Thank You illuminarti for the customer service and UM for a great machine!

     

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    Great! Happy Printing! If you need anything, then, as my signature block says, please email the US support desk - support@fbrc8.com - and we'll do our best to help you as quickly as possible.

     

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    UPS left notification and left (signature required) since no one was home. So I ran to the UPS truck from school and got my package straight from the truck.

     

    Unpacked, loaded PLA, and and sent a 30 hour print.

     

    20141007 044851 Android20141007 044902 Android20141007 044914 Android

     

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    Does anyone know if there is still a large lead time for US orders? I placed an order on October 30th and it has yet to be shipped. It would be nice to have a general idea of when I can expect it, I'm getting kind of anxious.

     

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"

    Hi StevenD,

    Can you share your ordernumber with me?

    I can check on your order.

    Thank you!

     

  • Link to post
    Share on other sites

    Posted · US Almost a week since payment. Shipment is "READY"
    Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • UltiMaker Cura 5.7 stable released
        Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more. 
         
          • Like
        • 18 replies
      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
         
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
    ×
    ×
    • Create New...