I definetly agree. I've seen the solution in the topic and it's great. It's my ultimaker2-eager-side that was freaking out..not for the problem that as we said it's been smoothly solved but for the time he had to wait again.
I'll be trustful....besides that, i've chose ultimaker because they inspired me confident at the Maker Faire (place where i went with the decision of 99,9% to take another printer. They take that 0,1% and turned it into 100%).