LePaul 280 Posted October 26, 2016 in Cura 2.3.0 splash screen then nothing else Well this is annoying, the beta ran alright. While loading some large parts this evening, Cura sat on "preparing to slice" for a long time, never doing anything. I downloaded the Windows 64-bit version and installed that. Allowed it to uninstall the beta and then install. At the end of the installation and option to run Cura, nothing happened. I tried the install again. No splash screen. Even checked the task manager...no where to be found Cleared temp files (CCleaner), reboot....install again. Now when I launch Cura I get the splash screen but nothing else. Windows 10 (latest build) 64 bit. Help 1 Share this post Link to post Share on other sites
neotko 1,354 Posted October 26, 2016 in Cura 2.3.0 splash screen then nothing else From beta to final it was problematic to have temp files of previous versions. Maybe it needs a full Cura cleaning but I don't use windows (thank god ) Maybe there's config file making your cura banana. Share this post Link to post Share on other sites
nilrog 92 Posted October 26, 2016 in Cura 2.3.0 splash screen then nothing else Not sure what CCleaner deleted. But I had to delete the whole cura-user-folder before the final 2.3 build started working. Share this post Link to post Share on other sites
LePaul 280 Posted October 26, 2016 in Cura 2.3.0 splash screen then nothing else CCLeaner cleans up temp file and so on (seriously good program, Google it) Well I expected better than "Thank God I run a Mac" from support. My goodness. Share this post Link to post Share on other sites
nallath 530 Posted October 26, 2016 in Cura 2.3.0 splash screen then nothing else CCLeaner cleans up temp file and so on (seriously good program, Google it) Well I expected better than "Thank God I run a Mac" from support. My goodness. I think you are better off removing all the files yourself. Share this post Link to post Share on other sites
neotko 1,354 Posted October 26, 2016 in Cura 2.3.0 splash screen then nothing else CCLeaner cleans up temp file and so on (seriously good program, Google it) Well I expected better than "Thank God I run a Mac" from support. My goodness. Oh I was just pulling your leg since we know each others, don't worry I will answer on a professional and serious manner. Share this post Link to post Share on other sites
LePaul 280 Posted October 26, 2016 in Cura 2.3.0 splash screen then nothing else Text comes across dry...my response was [intended] to be humorous too. So remove the folder under Program files and try again? Will do. Share this post Link to post Share on other sites
neotko 1,354 Posted October 26, 2016 in Cura 2.3.0 splash screen then nothing else Holy we need more emojis I think that if cura works like on mac it might do temp files on other folders. Share this post Link to post Share on other sites
LePaul 280 Posted October 26, 2016 in Cura 2.3.0 splash screen then nothing else Well, as detailed elsewhere, I have the exact same problem on my work computer. That's running Windows 7 64-bit Un-installed 2.3.0 Deleted the Program Files \ Cura 2.3.0 Re-installed. At end of install, selected "Run after install" Nothing happened. Launched Cura 2.3.0 from Start - All Programs - Cura 2.3.0 Splash screen loads, starts load up steps...then vanishes What should I try next? Share this post Link to post Share on other sites
neotko 1,354 Posted October 26, 2016 in Cura 2.3.0 splash screen then nothing else Maybe a full search for cura word on the hard disk. Maybe the beta left some files that are causing conflict? Share this post Link to post Share on other sites
LePaul 280 Posted October 26, 2016 in Cura 2.3.0 splash screen then nothing else Well I don't want to loose 15.4.2 as I have those settings set for my UMO Awaiting some troubleshooting tips from the developers Share this post Link to post Share on other sites
ahoeben 420 Posted October 26, 2016 in Cura 2.3.0 splash screen then nothing else (edited) Have you tried renaming c:\users\[your name]\appdata\local\cura to cura.bak? Edited October 26, 2016 by Guest Share this post Link to post Share on other sites
LePaul 280 Posted October 26, 2016 in Cura 2.3.0 splash screen then nothing else I'll check from home Unable to find that on the work PC (could be permissions on the work computer) Share this post Link to post Share on other sites
ahoeben 420 Posted October 26, 2016 in Cura 2.3.0 splash screen then nothing else Sorry, it is "AppData" instead of "Application Data". You may have to type in the path, because the "AppData" folder is hidden by default. Share this post Link to post Share on other sites
LePaul 280 Posted October 27, 2016 in Cura 2.3.0 splash screen then nothing else That worked....renamed the folder and installed it again Share this post Link to post Share on other sites
nilrog 92 Posted October 27, 2016 in Cura 2.3.0 splash screen then nothing else Good...that was the folder I meant above when I just wrote "cura user folder" Glad to hear you are back on track again Share this post Link to post Share on other sites
ahoeben 420 Posted October 27, 2016 in Cura 2.3.0 splash screen then nothing else renamed the folder and installed it again Installing again was not necessary. Could you zip up the renamed folder and post it somewhere so that we can figure out what is happening? Share this post Link to post Share on other sites
LePaul 280 Posted October 27, 2016 in Cura 2.3.0 splash screen then nothing else (edited) Correct, on my work PC I just renamed the folder and now it is working. @ahoeben , message me your email and I will send the zipped folder to you Edited October 27, 2016 by Guest Share this post Link to post Share on other sites
LePaul 280 Posted October 27, 2016 in Cura 2.3.0 splash screen then nothing else Oh wait, I have @nallath 's email, I will send it to him Share this post Link to post Share on other sites
LePaul 280 Posted October 28, 2016 in Cura 2.3.0 splash screen then nothing else @ahoeben, @Nallath emailed back with some good information I also placed your suggestion as the Best Answer, in case others run into a similar issue Share this post Link to post Share on other sites
ahoeben 420 Posted October 28, 2016 in Cura 2.3.0 splash screen then nothing else Thanks. Any info worth sharing in the email from Nallath? Share this post Link to post Share on other sites
LePaul 280 Posted October 28, 2016 in Cura 2.3.0 splash screen then nothing else I'll let him answer that Share this post Link to post Share on other sites
nallath 530 Posted October 31, 2016 in Cura 2.3.0 splash screen then nothing else Uh, LePaul also tested 1.99, which also left some profiles behind. Those profiles never got a proper upgrade plugin, but the 2.1 to 2.3 upgrader did try and upgrade them, which led to horrible results (profiles with type machine_instance_profile). Share this post Link to post Share on other sites
