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Cura 2.3.0 splash screen then nothing else


LePaul

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Posted · Cura 2.3.0 splash screen then nothing else

Well this is annoying, the beta ran alright. While loading some large parts this evening, Cura sat on "preparing to slice" for a long time, never doing anything.

I downloaded the Windows 64-bit version and installed that. Allowed it to uninstall the beta and then install.

At the end of the installation and option to run Cura, nothing happened.

I tried the install again. No splash screen. Even checked the task manager...no where to be found

Cleared temp files (CCleaner), reboot....install again.

Now when I launch Cura I get the splash screen but nothing else.

Windows 10 (latest build) 64 bit. Help

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Posted · Cura 2.3.0 splash screen then nothing else

From beta to final it was problematic to have temp files of previous versions. Maybe it needs a full Cura cleaning but I don't use windows (thank god :D )

Maybe there's config file making your cura banana.

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    Posted · Cura 2.3.0 splash screen then nothing else

    CCLeaner cleans up temp file and so on (seriously good program, Google it)

    Well I expected better than "Thank God I run a Mac" from support. My goodness.

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    Posted · Cura 2.3.0 splash screen then nothing else

    CCLeaner cleans up temp file and so on (seriously good program, Google it)

    Well I expected better than "Thank God I run a Mac" from support.   My goodness.

     

    I think you are better off removing all the files yourself.

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    Posted · Cura 2.3.0 splash screen then nothing else

    CCLeaner cleans up temp file and so on (seriously good program, Google it)

    Well I expected better than "Thank God I run a Mac" from support. My goodness.

     

    Oh I was just pulling your leg since we know each others, don't worry I will answer on a professional and serious manner.

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    Posted · Cura 2.3.0 splash screen then nothing else

    Text comes across dry...my response was [intended] to be humorous too.

    So remove the folder under Program files and try again? Will do.

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    Posted · Cura 2.3.0 splash screen then nothing else

    Holy we need more emojis

    I think that if cura works like on mac it might do temp files on other folders.

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    Posted · Cura 2.3.0 splash screen then nothing else

    Well, as detailed elsewhere, I have the exact same problem on my work computer.

    That's running Windows 7 64-bit

    Un-installed 2.3.0

    Deleted the Program Files \ Cura 2.3.0

    Re-installed.

    At end of install, selected "Run after install" Nothing happened.

    Launched Cura 2.3.0 from Start - All Programs - Cura 2.3.0

    Splash screen loads, starts load up steps...then vanishes

    What should I try next?

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    Posted · Cura 2.3.0 splash screen then nothing else

    Maybe a full search for cura word on the hard disk. Maybe the beta left some files that are causing conflict?

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    Posted · Cura 2.3.0 splash screen then nothing else

    Well I don't want to loose 15.4.2 as I have those settings set for my UMO

    Awaiting some troubleshooting tips from the developers

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    Posted (edited) · Cura 2.3.0 splash screen then nothing else

    Have you tried renaming c:\users\[your name]\appdata\local\cura to cura.bak?

    Edited by Guest
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    Posted · Cura 2.3.0 splash screen then nothing else

    I'll check from home

    Unable to find that on the work PC (could be permissions on the work computer)

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    Posted · Cura 2.3.0 splash screen then nothing else

    Sorry, it is "AppData" instead of "Application Data". You may have to type in the path, because the "AppData" folder is hidden by default.

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    Posted · Cura 2.3.0 splash screen then nothing else

    That worked....renamed the folder and installed it again

    :)

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    Posted · Cura 2.3.0 splash screen then nothing else

    Good...that was the folder I meant above when I just wrote "cura user folder" :p

    Glad to hear you are back on track again :)

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    Posted · Cura 2.3.0 splash screen then nothing else

    renamed the folder and installed it again

     

    Installing again was not necessary. Could you zip up the renamed folder and post it somewhere so that we can figure out what is happening?

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    Posted (edited) · Cura 2.3.0 splash screen then nothing else

    Correct, on my work PC I just renamed the folder and now it is working.

    @ahoeben , message me your email and I will send the zipped folder to you

    Edited by Guest
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    Posted · Cura 2.3.0 splash screen then nothing else

    Oh wait, I have @nallath 's email, I will send it to him

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    Posted · Cura 2.3.0 splash screen then nothing else

    @ahoeben,

    @Nallath emailed back with some good information

    I also placed your suggestion as the Best Answer, in case others run into a similar issue

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    Posted · Cura 2.3.0 splash screen then nothing else

    Thanks. Any info worth sharing in the email from Nallath?

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    Posted · Cura 2.3.0 splash screen then nothing else

    I'll let him answer that

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    Posted · Cura 2.3.0 splash screen then nothing else

    Uh, LePaul also tested 1.99, which also left some profiles behind. Those profiles never got a proper upgrade plugin, but the 2.1 to 2.3 upgrader did try and upgrade them, which led to horrible results (profiles with type machine_instance_profile).

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