Jump to content

Autoleveling Failing


eliwiel

Recommended Posts

Posted · Autoleveling Failing

Hi, I just got my Ultimaker 3 extended today, and when I attempted my first print, I got the following error: "Detected height of both PrintCores exceeds realistic values."

There doesn't appear to be much info online about this error. My build plate is completely clean, so I don't think there is anything wrong there. Other than that, I have no idea. Any help?

  • Link to post
    Share on other sites

    Posted · Autoleveling Failing

    Also make sure there's no filament hanging off the end of the nozzle; it will throw off the height calculation.

    If that and making sure the glass is clean don't do the trick, tighten your bed springs a little.

  • Link to post
    Share on other sites

    Posted · Autoleveling Failing

    After the bed goes up at high speed, the measurement starts when the bed starts moving very slow (0.4mm/s).

    At that moment, there must be ~1mm gap between nozzle and bed. If the bed is too high, the measurement will start with the bed against the nozzle. That won't work.

    When you see that, turn the screws below your bed to lower it slightly.

  • Link to post
    Share on other sites

    Posted · Autoleveling Failing

    I got the same message after upgrading the firmware. Till yesterday all works fine. But now I need 2-3 starts before the printer is working well. Sometimes the message came - sometimes not. The glass is clean and the nozzles too. That would came with the update I guess.

  • Link to post
    Share on other sites

    Posted · Autoleveling Failing

    That is not nornal. Contact your reseller for help.

  • Link to post
    Share on other sites

    Posted · Autoleveling Failing

    I found that when I had this error (after making sure the nozzles are clean and such), it required me to reset the manual leveling as the bed can be knocked out of alignment if you are not careful when removing a print. I found it better to just remove the build plate when removing a print.

    That made me get a couple of extra build plates so I can just cycle through them and check the active leveling after each build plate change and before starting new print.

    I always figure I am knocking something out of alignment. And, that has proven to be the case most times if I am too 'rough' when removing a print of build plate.

  • Link to post
    Share on other sites

    Posted · Autoleveling Failing

    Some help with this (reasons why / possible solutions) can be found on the UM website:

    http://ultimaker.com/ER22

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • UltiMaker Cura 5.7 stable released
        Cura 5.7 is here and it brings a handy new workflow improvement when using Thingiverse and Cura together, as well as additional capabilities for Method series printers, and a powerful way of sharing print settings using new printer-agnostic project files! Read on to find out about all of these improvements and more. 
         
          • Like
        • 7 replies
      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
         
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
    ×
    ×
    • Create New...