Mine did the same brand new.
Fan door would flop open, due to weak magnets.
Not as ugly as yours but it did push the glass off and jammed the Z motion.
Had a deadline to meet so had to overnight a new printhead and cores. $600 +
It's ridiculous not to have a pause signal sent when the fan door is opened.
Just had to replace the Wifi card and now the camera has quit...
love the warranty, support its great..... I'd rather not have to replace parts every month.
- 2 weeks later...
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Dim3nsioneer 557
There is one important thing you can and should do to avoid such a situation.
Check the silicon nozzle cover regularly and change it when any of the cutouts for the nozzle starts to disintegrate.
My theory what happened in your case is that the nozzle cover was damaged and material started to flow into the head. At some point, it pushed the front bracket open and then the print head started to rip at the already printed pieces pushing the glass plate out of the fixation which then stuck to the print head somehow and pushed it out of the sliding blocks.
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etdesrochers 0
That makes sense. My nozzle cover was very used yes. I didn't know it was an important part. The X and Y positioning rods poped out of their socket, so that could explain why it kept extruding in one place. Thanks for your help!
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