New S5 will not print or read the USB

[maftap 0]

?, tried different usb sticks, loaded new firmware

[Smithy 1,146]

Is the stick detected by the printer or nothing?

Have you tried the one which comes with the printer?

 

The most common failure is, that the filesystem of the stick is not compatible with the printer. Try to format the stick, with FAT or FAT32 and try it again. The one which comes with the printer is already formatted correctly. 

[maftap 0]

Hi yes, i am using the USB that came with the printer.

 

It read the firmware update from it no problem

 

Load the print file, the printer goes through the bed leveling process and then the head just sits in the corner and says Ready to Print

but does nothing. Looking like it cannot load the full print file.

 

I have tried different files etc still and still does not print

 

Good use of $8,000! 

[gr5 2,265]

What kind of file did you put on the USB?  I'm guessing you did "file" "save" which saves a 3mf project file.  This is great and is useful so you can load everything into cura later (models, positions of models, settings, everything) but not the file you use to print with.

 

You want to print the ufp file.  To save that you click in the bottom right corner instead - on first "prepare" and then click on the down arrow and change it to "save to file" and then click that blue button and save it somewhere and then copy that file to the USB.

[maftap 0]

Yes, i know that the file or files it will not print are ufp files, these files have been tested on our printer suppliers machine and work

therefore its not the files