Check the friction front to back (Y axis) versus left to right (x axis). This could be excesss friction.
This behavior could be high friction. But it could also be that one of the 4 wires to the stepper is broken. Or the stepper driver could be broken (diagnose by swapping X and Y stepper cables). The stepper itself is probably the least likely part to break.
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IRobertI 521
Can you move the print head freely by hand (with the machine turned off)?
What happens if you move the print head to the front center of the print volume and then start a print?
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