How to get the full print area?

[Swissengineer 25]

Hello Everyone,

 

How do I get the full print area on my UM3E declared in the website?

 

Specs:

Left or right nozzle:
215 x 215 x 300 mm
(8.5 x 8.5 x 11.8 inches)

Dual extrusion:
197 x 215 x 300 mm
(7.8 x 8.5 x 11.8 inches)

 

I have a part with 210mm and it does not fit.

 

BTW, I have no support, no adhesion.

[Steverc1572 5]

Make sure you do not have brim, raft or skirt selected.

[Swissengineer 25]

12 hours ago, Steverc1572 said:

Make sure you do not have brim, raft or skirt selected.

Like I said no support, no adhesion (brim or raft... )

[Swissengineer 25]

HELP?🙏

[Smithy 1,145]

Try to disable the second extruder and use the left one.

[Swissengineer 25]

3 minutes ago, Smithy said:

Try to disable the second extruder and use the left one.

Also did.

[obewan 37]

pls save the project and attach the 3mf file