UM2+ Firmware Update Problems

[SpaceKnight 0]

Hi

recently I tried to update the firmware on my UM2+ by connecting my Laptop. I got into the menu and just pressed update and it all went fine and it said complete. But when I looked on the printer at the version it still said 3.3 and updated on "older date". 

Maybe the 3.3 is the newest firmware for the printer but I have troubles to find out what actually the newest firmware is. It isn't documented on the homepage or cure under printer.

Do i have i problem updating or is everything ok and it is just not properly conveyed by the updater.

[CarloK 196]

The UM2(+) firmware hasn't been updated in a long time, so 3.3 is the most recent official release.

 

 

I'm sad to say that the UM2 development is in an 'end of life' state which means only huge bugs will be fixed.

I prepared a beta-release with some of the last remaining bugs fixed but this gets no priority from Ultimaker. 

I'm looking for people to give this beta-release a try. So far there has been little response, but the reponse I did get was positive. With more positive results from beta-testers this release can be made into an official release.

The UM2+ firmware can be found here: https://github.com/Ultimaker/UM2.1-Firmware/tree/UM2.1_JarJar/releases/beta

And the release notes:  https://github.com/Ultimaker/UM2.1-Firmware/commit/f6e69344c00d7f300dace730990652ba614a2105

 

Please give this a try on one of your printers if your model is a UM2+. You can upload the firmware through Cura. Reverting to the original firmware is always possible, the original firmware is provided with Cura.

 

Report your test results back here. Without positive reports I can't get the momentum for releasing this update.

[Kirby207 1]

Carlo,

 

I recently got a 2+ here at work, and one of the materials I got with it is Tough PLA.

 

I'll be uploading this beta firmware tomorrow when I come in and I'll leave some feedback for you

 

Update:

 

@CarloK - So I installed the beta firmware this morning, few things I've noticed.

 

First, the OLED on the front seems to like to jump around now when I'm going through menus, the entire buffer jumps to the right by 1 or 2 pixels for a single update then goes back to normal, slightly annoying but not game-breaking.

 

There's no Tough PLA profile anywhere in either Cura or the printer (brand new2+) and I did verify the version is listed as DEV in the printer menus.

 

 

Edited July 11, 2019 by Kirby207
Update

[Dim3nsioneer 557]

You can pick PLA on the printer and increase the temperature by 5-10 degree for TPLA.

[Kirby207 1]

On 7/11/2019 at 10:04 AM, Dim3nsioneer said:

You can pick PLA on the printer and increase the temperature by 5-10 degree for TPLA.

 

Yes, I know you can. That's not the point.

 

The release notes for the beta explicitly states "added profile for TPLA" - and yet there is no profile for TPLA. Sort of the thing one points out about beta tests. 

 

The added profile was the entire reason I slapped the beta firmware onto the printer, so that I don't *need* to adjust the PLA profile for it. I swap between CPE+, Nylon and TPLA on a daily basis when I'm running the printer, and often more than once a day. I don't want to have to adjust the profile, so I opted for the beta that explicitly listed it, but it's not there.

 

That's the entire point of a beta, to test things and search out bugs. Like an omitted feature listed in the changelog.

[CarloK 196]

On 7/16/2019 at 10:28 PM, Kirby207 said:

That's the entire point of a beta, to test things and search out bugs. Like an omitted feature listed in the changelog.

Thanks for reporting this. You are right that reports like this are exactly why we want to do a beta.

 

I'm on holiday now and don't have access to a UM2 printer, but I'm sure the TPLA is there. What we will have to improve is the documentation by mentioning that a factory reset is required to see the new material.

Technical details: Some users added custom materials to the printer so we can't overwrite the material list on an update. After the factory reset, the internal material list is updated in the first step of heating up before material loading.

[Kirby207 1]

53 minutes ago, CarloK said:

Thanks for reporting this. You are right that reports like this are exactly why we want to do a beta.

 

I'm on holiday now and don't have access to a UM2 printer, but I'm sure the TPLA is there. What we will have to improve is the documentation by mentioning that a factory reset is required to see the new material.

Technical details: Some users added custom materials to the printer so we can't overwrite the material list on an update. After the factory reset, the internal material list is updated in the first step of heating up before material loading.

 

Awesome, thanks Carlo! I'll do a factory reset tomorrow when I get into work and I'll edit this post with my result. 

 

Albeit I'm a little embarrassed I didn't think of a factory reset, I'm still pretty new to using a UM machine but now that you said it I had a forehead slapping "duh!" moment