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Fan gate opened while printer, ruined print core.


andbaglin
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Posted · Fan gate opened while printer, ruined print core.

Hello everyone

 

I had an issue with my Ultimaker S5, and this error has occurred twice in the last 3 months.

 

While printing the fan gate opened, filling material into a giant lump. I managed to remove the first one PLA, and the second one ABS. But with the cost of 2 print cores being ruined for good. I have even printed a fan gate holder the first time this occured, but as you can read it happened twice, and with the fan gate holder on.

 

Is there anyone who has had the same problem, any solutions? what do you recommend i do?

 

The printer is from september last year, is being well kept (Checked every week, and maintained) Prints allot Almost 24/5.

 

Kind regards

 

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    Posted · Fan gate opened while printer, ruined print core.

    Hi,

    as the printheads of the S5 and the UM3 are NEARLY the same, the following two youtube-videos by @fbrc8-erin might help you:

     

     

    and

     

     

    If the fan bracket has the right position, the -realy strong- magnets should have enough power to hold it securely and reliably in place.

     

    Regards

     

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    Posted · Fan gate opened while printer, ruined print core.
    20 hours ago, Job_van_gennip said:

    Could you make a picture exactly from the front of the printer head. I am curious if your bracket still alines correctly? I would also contact your reseller.

     

    Yeah is pretty screwed at the moment, since i removed the fillament to make the printer work again. I have contacted the reseller, but I was just wondering if this was common or happened to others. 

     

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    Posted · Fan gate opened while printer, ruined print core.
    11 hours ago, Enigma_M4 said:

    Hi,

    as the printheads of the S5 and the UM3 are NEARLY the same, the following two youtube-videos by @fbrc8-erin might help you:

     

     

    and

     

     

    If the fan bracket has the right position, the -realy strong- magnets should have enough power to hold it securely and reliably in place.

     

    Regards

     

     

    It's not the problem unfortunately. the magnets work well still. As you can see i had printed a fan guard holder, but this popped off during a print. I'm looking into what may have caused this, and this is also why I wrote this post.

     

     

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    Posted · Fan gate opened while printer, ruined print core.

    That's a serious shortcoming on the Ultimaker side. There should be a sensor for this in a machine that sells at this price point - or it shouldn't be able to happen in the first place. I would contact your reseller and ask for free replacement print cores, as it is not your fault that the fan shroud comes loose during a print and that can actually ruin a print core.

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    Posted · Fan gate opened while printer, ruined print core.
    1 hour ago, P3D said:

    That's a serious shortcoming on the Ultimaker side. There should be a sensor for this in a machine that sells at this price point - or it shouldn't be able to happen in the first place. I would contact your reseller and ask for free replacement print cores, as it is not your fault that the fan shroud comes loose during a print and that can actually ruin a print core.

     

    I totally agree, either the magnet solution does not work, or a censor should be implementer. This has damaged our 3D-printer allot, after happening twice. I managed to remove the material both times, but with the print cores being totaly ruined. Luckily i only lost 3/4 print cores, so one of them i still working.  Problem is that we use the printer for work, so missing 3 print cores meant that we only do a single extrusion and not use PVA anymore untill we buy a new one.

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