S5 Pro Bundle - no Hotspot, can't update Firmware

[Robbbbb 0]

Hello community!

 

Eager to start with our newly aquired S5 Bundle, we are unable to update the firmware, thus Material Station and Air Manager are not recognized. 

 

So we tried updating the factory firmware (5.1.93.20190313) to 5.4.27 using 

 

USB: Firmware file as well as File1 and FIle2 (rootfs-5.1.94.20190425.tar.xz, rootfs-5.1.94.20190425.tar.xz.sig) were placed in root dir of usb-stick -> failed to verify 

WIFI: The Wireless setup is not greyed out, however the Hotspot is never created (it says it "takes a minute", unfortunately after an hour all we see is a blue frozen progress bar)

Ethernet: not possible at the moment unfortunately

 

Factory Reset didn't help.

 

Any other tricks that come to your mind?🙃

 

Thanks! 

 

 

[Robbbbb 0]

An update here: 

We managed to establish an ethernet-connection to the S5 

The system time on the s5 is 01.January 1970 which might be the reason, that the new firmware fails to verify. 

Unfortunately the S5 makes no effort to synchronize the time, so all attempts to update continue to fail.

Also in the webinterface on the ethernet connected laptop, the 5.1.93.20190313 firmware is shown as actual one with the update button greyed out. 

 

I guess I'd need a step stone firmware that even works in the 1970s.

Please help.

 

 

Edited January 27, 2020 by Robbbbb
additional info

[maadmarty 1]

It is, let's say, tricky.

Maybe you on an old FW Version that need an Internet Connection to set the System Time, otherwise the verification failed.

 

See older Posts similar to this issue below:

 

Firmware 5.2.8 Update failed

 

Upgrade UL3 firmware from 5.2.8 to 5.2.11 from USB not working

 

5.2.11 Broke my WiFi on S5

[Robbbbb 0]

Thanks. Solved.
The solution was to sent the S5 in to the Distributor. Now it's back with the newest firmware.