Hi GR5.
I have started cleaning out the areain question using my wife's electric hair dryer. With the door stuck in a single position, its a bit tricky getting the needle nosed pliers in the cofined space. Hopefully mu continued hair dryer and continued picking away with the needle nosed pliers will eventually free up the hinge joint on the door.
You are right, when I discovered it, the print was skating around on the glass plate like a hockey puck.
Thanks for the help on this one!
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gr5 2,266
1) First know that this is called a "head flood". You can contact your reseller and they might fix it for you if you ask nice. As a minimum it would be good to report the problem so that they have an idea how common this is.
2) Secondly know the cause. It's never a leak - but there are 2 possible causes - the door fell open during a print (this is much less common). When this is all over, check how much force it takes to open the door. You might need to adjust your magnets or your door slightly to improve this. MUCH MORE LIKELY - your print came loose from the glass. When a print comes loose from the glass and the print is wider than it is tall, then the head will drag the print around on the glass like a hockey puck And you get this massive blob as you described and it gets up into the head and then slowly over the next hour pushes the head open.
3) To fix your problem it's best to use a heat gun. If you don't have one, buy one. Or ask a friend. This is the time in your life when it's time to ask for a favor because fixing this without a heat gun is a nightmare. So locate a heat gun. You will be glad you did. Then using that and some tools such as pliers and screwdrivers and other metal tools or posicle sticks and what-have-you - you can pull the blobs off bit by bit. Takes about a half hour.
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