S5 Material Conflict (W/ Mat Manager)

[18erik 0]

Just curious if anyone is having any issues with their material handler and/or printer and Material conflicts.

 

When using Ultimaker materials that came with it, the station recognizes the Touch Black PLA, does not recognize the Natural PVA

 

When lining up prints using the proper ultimaker materials, I get a material conflict before the print for both materials. I can ignore the PLA one, however the use of Ultimaker PVA material in Cura and the printer believing it is not there does not allow me to print at all. I can bypass this by choosing a Generic PVA Material.

 

I could see an NFC error causing the PVA to not be recognized, but I don't understand how it does recognize the Tough Black PLA, I choose that in Cura, and it still gives me a material conflict.

 

I have powered it all down and back up again, I have not yet re-flashed the firmware but that will likely be next up. The firmware was flashed when I set it up new from the box about 2 weeks ago, so the FW should not be too dated.....

 

On another note, the printer prints like a dream. I also have a Lulzbot Taz6 which I love, but this printer is hands down easier to navigate for beginners and the integration of air mover, material station (once it's working properly) and so on are truly enjoyable.

 

Thoughts anyone?

[slnielsen 1]

I see the same issue quite often. New firmware seems to help. I have updated it some times already. It also helps when the network functionally seems to have an error.

[18erik 0]

I don't have my printer networked at all, I keep using it via a thumb drive. It would be weird for an issue with the network stack causing problems with material recognition, but interesting nonetheless.

 

Thanks.

[SandervG 1,521]

Hi @18erik, thank you for your message. It is not clear from my message if you have tried with multiple spools of PVA or just one. It could be possible that the NFC chip on your spool of PVA is not working, if the bay does read PLA/Tough PLA. Have you tried different spools of PVA, or other UM materials for that matter?

[18erik 0]

Unfortunately the Tough PLA and Natural PVA that came with the printer are the only ones I have on hand that are Branded w/NFC. I have some more on order.

 

The NFC failure doesn't concern me that much, these things happen.

 

The one that is more confusing is the Material Handler and Printer recognizing "Touch Black PLA" and me using the Ultimaker Tough Black PLA in Cura, and the printer still making me ignore a "material conflict" when beginning a print.

[SandervG 1,521]

Hello, a material conflict can also occur when you configure to use Ultimaker PLA with a BB print core for example. Have you verified that all configurations are correct? Perhaps you can share a screenshot if you are not sure. Do you get a material conflict when you print a single extrusion print too? 

 

Thanks, 

[18erik 0]

Here are shots of the different aspects of the setup and the error message.

 

If you can spot something I have configured improperly it would really help me sort this out.

 

Thanks

[D95 3]

I would start by physically removing all rolls in the material station  except Bay A that is correctly recognized a tough black PLA. Then try to rerun your print. Looks like it was not expecting to use the second extruder.

If that works, then try adding one reel at a time and let the material station identify them. If it does not read or reads wrong, remove and try a different bay. I just had a reel of PVA be idenfied in one bay as ABS repeatedly, and relocated to another bay and been read correctly.

Good luck

[SandervG 1,521]

Hi @18erik, I had a moment to discuss this with our product experts and this is a known bug when you print over USB. Can you confirm this is the case? This will be solved in the next firmware release. For the time being, if you would print over network you would work avoid this message. Or if you can't, ignoring/clicking it away also works. 

 

Let me know if this works!